Orchard Pointe at Terrazza

T Whitehurst 

on Google

5 months ago

My 90-year old parents have lived at Orchard a year and a half and can’t say enough about how wonderful everyone has been to them. The staff is like family and are very caring. The food is wonderful and they helped us through many trying times with their health when one parent would be in the hospital. I felt better knowing the other one was being taken care of. It’s a beautiful facility and so many activities. Happy hour was my Mom’s favorite part of the week with the great music. 

Richard Schmid 

on Google

3 weeks ago

I am really pleased with the care my wife Bernie is getting. The staff is great & Bernie seems to like all of them. It has been two weeks today that she came to Orchards. She does have some bad days when she wants me to take her that is the hard part for me. Over all it is a great place. 

robert densford 

on Google

4 months ago

I would like to thank DJ Bowls, Senior Living Counselor at Orchard Pointe at Terrazza for her understanding and advise regarding our living needs, present and future. She literally spent hours of her time helping, advising and showing us all Orchard Point has to offer. She exhibits great compassion and care for clients and residents alike. I would recommend "CJ" and her facility without reservations. Go visit and ask for CJ Bowls to show you around. 

K R 

on Google

5 months ago

We were initially sold on the beautiful facility and amenities for my Mom in memory care at OP at Terrazza. The reality was that the in-house director position turned over three times in two years and was then eliminated. Management from the adjacent building was unresponsive. They created another level of care/cost without adding any additional care. The bed alarm was not allowed and she fell several times. The staff turnover was constant. They were likely over medicating Mom who was slumped in a chair. Once we moved h... read more

Duo Buffa 

on Google

5 months ago

Dad lived in Memory Care OPT for for 2.5 years. No place is perfect but the caregivers and leaders like Lori Higuera (executive director) & Craig Kielpinski went above and beyond. We had our struggles as dad’s disease progressed but OPT supported us. When dad died, the camera in his room picked up the last caregiver to see him. He told dad goodbye & to rest in peace (as he wiped tears from his eyes). That’s more than a job…that’s caring. Highly recommend OPT for your loved ones. Clean, excellent care, engaged caring staff a... read more