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Otter Self Storage
- Self Storage
- Fort Walton Beach, FL
About this business
Location details
26 Beal Pkwy NW, #A, Fort Walton Beach, FL, 32548, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 09:00 a.m. to 5:30 p.m. |
Not a positive experience overall. Once reported a hole in the fence and people moving through it and the person on the phone wanted me to confront them and call the police. Why am I paying for storage that they do not keep secure? Really has gone down hill since it was sold. My belongings had cockroach’s when I removed them. There was nothing In The unit to attract pests. Looks to be a good spot for the unhoused though.
Yesenia was phenomenal today! Not only did she help process my payments for addiction units I bought, but when I had trouble finding buildings/units and had to call, she remembered me and was quick to assist. She really made this visit to the facility go smoothly and I was so good to hear her pleasant voice with each call. Truly an asset to this company! Thank you so much Yesenia!
Representative Achilles Extremely helpful.. courteous.. knowledgeable.. as I'm currently in the hospital from emergency back surgery.. 64 yr disabled widow.. was able to get a unit to store my things as my landlord extended my exit date.. ✋.. 👊
Joshua at Otter Storage deserves all the recognition! I came in unsure of what size unit I needed, and he walked me through every option without any pressure. He asked great questions, offered helpful recommendations, and made sure I got the perfect fit for my budget and storage needs. The entire experience was fast, friendly, and stress-free. Thank you, Joshua!
Just an all around positive experience. Very easy and self explanatory throughout the whole process. I today, early in the morning needed to get into my storage unit. Once again, otter, self storage above and beyond, especially this customer service agent that I have spoken with name Pedro. He not only made sure that I had gotten my gate code in a sufficient amount of time so I didn’t even have to wait around or anything. He went ahead and make sure that my wife as well got a gate code that I had asked him to do so.. I was ... read more
Frequently asked questions about Otter Self Storage
How is Otter Self Storage rated?
Otter Self Storage has a 3.9 star rating with 143 reviews.
When is Otter Self Storage open?
Otter Self Storage is open now. It will close at 8:00 p.m.