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Otter Self Storage

3.9
  • Self Storage
  • Fort Walton Beach, FL

About this business

Consumer ServicesSelf Storage

Location details

26 Beal Pkwy NW, #A, Fort Walton Beach, FL, 32548, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 8:00 p.m.
Tue08:00 a.m. to 8:00 p.m.
Wed08:00 a.m. to 8:00 p.m.
Thu08:00 a.m. to 8:00 p.m.
Fri08:00 a.m. to 8:00 p.m.
Sat08:00 a.m. to 8:00 p.m.
Sun09:00 a.m. to 5:30 p.m.
3.9143 reviews
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keith johnson's profile image
keith johnson 
9 months ago

Not a positive experience overall. Once reported a hole in the fence and people moving through it and the person on the phone wanted me to confront them and call the police. Why am I paying for storage that they do not keep secure? Really has gone down hill since it was sold. My belongings had cockroach’s when I removed them. There was nothing In The unit to attract pests. Looks to be a good spot for the unhoused though. 

Bethany VanGyzen's profile image
Bethany VanGyzen 
6 months ago

Yesenia was phenomenal today! Not only did she help process my payments for addiction units I bought, but when I had trouble finding buildings/units and had to call, she remembered me and was quick to assist. She really made this visit to the facility go smoothly and I was so good to hear her pleasant voice with each call. Truly an asset to this company! Thank you so much Yesenia! 

Cindy Jones.'s profile image
Cindy Jones. 
5 months ago

Representative Achilles Extremely helpful.. courteous.. knowledgeable.. as I'm currently in the hospital from emergency back surgery.. 64 yr disabled widow.. was able to get a unit to store my things as my landlord extended my exit date.. ✋.. 👊 

Natalie Torres's profile image
Natalie Torres 
6 months ago

Joshua at Otter Storage deserves all the recognition! I came in unsure of what size unit I needed, and he walked me through every option without any pressure. He asked great questions, offered helpful recommendations, and made sure I got the perfect fit for my budget and storage needs. The entire experience was fast, friendly, and stress-free. Thank you, Joshua! 

Justin Price's profile image
Justin Price 
9 months ago

Just an all around positive experience. Very easy and self explanatory throughout the whole process. I today, early in the morning needed to get into my storage unit. Once again, otter, self storage above and beyond, especially this customer service agent that I have spoken with name Pedro. He not only made sure that I had gotten my gate code in a sufficient amount of time so I didn’t even have to wait around or anything. He went ahead and make sure that my wife as well got a gate code that I had asked him to do so.. I was ... read more

Frequently asked questions about Otter Self Storage

How is Otter Self Storage rated?

Otter Self Storage has a 3.9 star rating with 143 reviews. 

When is Otter Self Storage open?

Otter Self Storage is open now. It will close at 8:00 p.m.