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Otter Self Storage
- Self Storage
- Baton Rouge, LA
About this business
Location details
9190 Parkway Drive, Baton Rouge, LA, 70810, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:00 a.m. to 7:00 p.m. | |
| Tue | 07:00 a.m. to 7:00 p.m. | |
| Wed | 07:00 a.m. to 7:00 p.m. | |
| Thu | 07:00 a.m. to 7:00 p.m. | |
| Fri | 07:00 a.m. to 7:00 p.m. | |
| Sat | 07:00 a.m. to 7:00 p.m. | |
| Sun | 08:00 a.m. to 4:30 p.m. |
Ms Melissa was a blessing in disguise and didnt even know she was just that for me! She was thorough, kind, compassionate, and very empathetic and understanding to the reason for my call and wish I could give her ten stars for being a pleasure to speak with regarding my matter.
Yesenia with Otter Self Storage was super helpful and polite and concerned and cordial to me today. I'm a long time customer, and she made me feel so comfortable and at ease about my sudden worries. She quickly resolved my concern and all is taken care of. She even thankfully called me back when the phone line disconnected. Yesenia is a true asset for Otter Storage. Please keep and commend her. She would be an excellent trainer too for your phone representatives on how to treat customers and resolve issues.
Great storage facility. I had hesitations because there is no onsite office. However, the service has been really good. Destiny called me to follow up and she assisted me with a few questions I had. She went above and beyond. Excellent service!
Achille is very helpful, quick and to the point! His customer service was Fantastic. No issues and he helped me with everything I needed. Otter self storage in Baton Rouge is always a good place to storage your items as well.
DO NOT. I had an insured unit at their Parkway location for 2 years. Went to check on it Sunday (5/31/26) to discovered it had been burglarized, although the lock was still present. When calling the company to get guidance on how to proceed with filing a claim and the process to do so, the office was closed. Now knowing my things are unsafe I removed all items, submitted a contact form online detailing my situation, and filled out the move out form to avoid further billing of a unit I cannot use. The following day, I reached... read more
Frequently asked questions about Otter Self Storage
How is Otter Self Storage rated?
Otter Self Storage has a 4.4 star rating with 118 reviews.
When is Otter Self Storage open?
Otter Self Storage is open now. It will close at 7:00 p.m.