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Otter Self Storage

4.3
  • Self Storage
  • San Antonio, TX

About this business

Consumer ServicesSelf Storage

Location details

5026 Sinclair Rd, San Antonio, TX, 78222, United States

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WeekdayScheduleStatus
Mon07:00 a.m. to 7:00 p.m.
Tue07:00 a.m. to 7:00 p.m.
Wed07:00 a.m. to 7:00 p.m.
Thu07:00 a.m. to 7:00 p.m.
Fri07:00 a.m. to 7:00 p.m.
Sat07:00 a.m. to 7:00 p.m.
Sun08:00 a.m. to 4:30 p.m.
4.3108 reviews
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S Ross's profile image
S Ross 
3 months ago

The online features do not allow you to complete your order. However, speaking with Melissa was more pleasant and easier than any online portal could be! Thanks Melissa Hernandez! You are very personable and patient! God Bless! 

Tha Gute's profile image
Tha Gute 
2 years ago

I will never again use otter self storage or any of their facilities. My 20ft trailer was stolen from this location yesterday and dumped on someone elses land. Today I cancelled my agreement and will refrain from doing business with them. Be aware. If you value your possessions I suggest you store them somewhere else. Best of luck. 

Herminia Travieso's profile image
Herminia Travieso 
a month ago

Joshua provided very great customer service! He was on top of getting me situated with a storage, I will be a returning customer 🙂 

Herminia Mata's profile image
Herminia Mata 
11 months ago

It is truly appreciated when you are provided with exceptional and excellent customer service support. Your dedication & attentiveness in resolving my issue under the my circumstances is a quality that many find admirable and others lack. The effort to exceed expectations and go above and beyond the extra mile, it's truly commendable.Ultimately it fosters a sense of appreciation, loyalty and how I was valued as a customer. Thank You Destiny 

Malina Lee's profile image
Malina Lee 
2 years ago

RUN from this place. I don’t know how they have the reviews they do but I can say without a doubt they aren’t honest. The units were constantly broken into, they asked us to move units multiple times, we could never ever get in the front gate, the customer service was as horrible, and the place is falling apart. We literally had to pickup a broken fence to access a lock box. And each time we went to our storage unit there were MULTIPLE broken into storage units with peoples belongings everywhere. They have no local customer ... read more

Frequently asked questions about Otter Self Storage

How is Otter Self Storage rated?

Otter Self Storage has a 4.3 star rating with 108 reviews. 

When is Otter Self Storage open?

Otter Self Storage is open now. It will close at 7:00 p.m.