Otter Self Storage

Mindy Kordack 

on Google

3 weeks ago

SHOUT OUT TO WHAT SHOULD BE EMPLOYEE OF THE MONTH!!! THANK YOU VERY MUCH MISS SYLVIA!!! Even though we experienced some challenges during our move, I cannot say enough good things about the team at Otter Self Storage. They were proactive, responsive, and went above and beyond to help my family when we needed support. I was especially impressed with how they reached out directly to address our concerns and ensure we were taken care of. Their commitment to customer satisfaction is outstanding, and I would not hesitate to reco... read more

Ron Hoy 

on Google

4 months ago

With the rising costs of my current RV storage, I was happy to find Otter Storage providing lot space at a very reasonable price. While filling out the online form, Joshua called and texted me to help me to quickly get through reserving and renting the storage space. Just a couple quick questions from Joshua, and sending in a couple of documents and I was all set. Great job, Joshua! Thanks so much! 

GABE 

on Google

9 months ago

I had an excellent experience working with Melissa at Otter Storage today. From the moment our call began, she was professional, clear, and incredibly helpful. She made the entire reservation process simple and stress-free, and went above and beyond by offering to waive the admin fee and applying a first-month promotion. Her service was exceptional, and her professionalism truly stood out. I appreciate her making everything so easy—highly recommend! 

Nicole 

on Google

10 months ago

What can I say about this place?! The answer is nothing but excellent things! Sylvia and customer service is absolutely amazing! Their rates are fantastic and their locations are super clean! I wish more companies were as reasonably priced and high quality as they are. The only thing I would recommend is to open up the hours of access a bit. l understand maybe not being 24 hours, but 9pm is just a smidge early to close ESPECIALLY for single working parents. Ex: my household stuff usually starts at around 8 after work- runn... read more

Solstice White 

on Google

8 months ago

My grandmother has had her storage here since 2005, and in the past 3 years they've raised prices almost 300% they don't contact when there is a price hike and it's not been updated in a way that benefits customers in almost 20 years. EDIT yeah, check out all the comments below regarding how they handle complaints. Not the only one who has had a bad experience and still no resolution in sight.