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Otter Self Storage
- Self Storage
- Myrtle Beach, SC
About this business
Location details
100 Sun Light Dr, Myrtle Beach, SC, 29588, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 09:00 a.m. to 5:30 p.m. |
I had an excellent experience working with Melissa at Otter Storage today. From the moment our call began, she was professional, clear, and incredibly helpful. She made the entire reservation process simple and stress-free, and went above and beyond by offering to waive the admin fee and applying a first-month promotion. Her service was exceptional, and her professionalism truly stood out. I appreciate her making everything so easy—highly recommend!
What can I say about this place?! The answer is nothing but excellent things! Sylvia and customer service is absolutely amazing! Their rates are fantastic and their locations are super clean! I wish more companies were as reasonably priced and high quality as they are. The only thing I would recommend is to open up the hours of access a bit. l understand maybe not being 24 hours, but 9pm is just a smidge early to close ESPECIALLY for single working parents. Ex: my household stuff usually starts at around 8 after work- runn... read more
Melissa was amazing, I called a few times for info. She was very helpful and professional. Start to finish; I felt valued and welcomed. I would recommend Otter and Melissa to anyone looking.
My grandmother has had her storage here since 2005, and in the past 3 years they've raised prices almost 300% they don't contact when there is a price hike and it's not been updated in a way that benefits customers in almost 20 years. EDIT yeah, check out all the comments below regarding how they handle complaints. Not the only one who has had a bad experience and still no resolution in sight.
Destiny was very helpful to work with. I needed a spot for my RV ASAP and Otter was able to accommodate. Thank you!
Frequently asked questions about Otter Self Storage
How is Otter Self Storage rated?
Otter Self Storage has a 4.2 star rating with 124 reviews.
When is Otter Self Storage open?
Otter Self Storage is open now. It will close at 8:00 p.m.