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Otter Self Storage

4.0
  • Self Storage
  • Killeen, TX

About this business

Consumer ServicesSelf Storage

Location details

5904 E Veterans Memorial Blvd, Killeen, TX, 76548, United States

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WeekdayScheduleStatus
Mon07:00 a.m. to 7:00 p.m.
Tue07:00 a.m. to 7:00 p.m.
Wed07:00 a.m. to 7:00 p.m.
Thu07:00 a.m. to 7:00 p.m.
Fri07:00 a.m. to 7:00 p.m.
Sat07:00 a.m. to 7:00 p.m.
Sun08:00 a.m. to 4:30 p.m.
4.0145 reviews
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Keith Green's profile image
Keith Green 
4 months ago

Joshua, Destiny,.and Achillea make a great customer seruve team as they provide great customer service and are true professionals! They always answer all my questions and relieve me of any concerns. I enjoy working with experts like these great people 

Nicole Figueroa's profile image
Nicole Figueroa 
3 months ago

Well maintained, well lit. The employees are friendly and patient. I like that its a secured facility with cameras, gates and proper locks. And reasonable prices storage. 

Ray VanHoozer's profile image
Ray VanHoozer 
2 months ago

AWESOME CUSTOMER SERVICE!!! Decided to move out of the previous storage facility after rent shot up from a $49.00 move in special, to 69.00, then to 99.00...in ONLY 6 months!!! Learned that beginning on month 8, rent will be $174.00/month. SO, I CALLED OTTER STORAGE 2 WEEKS AGO, AND JUST MOVED EVERYTHING OVER LAST NIGHT! GREAT CUSTOMER SERVICE, MORE CONVENIENT LOCATION, AND MUCH BETTER PRICING ($65.00 /MONTH)!!! MY THANKS TO DESTINY AND THE OTTER CUSTOMER SUPPORT TEAM FOR ALL THEIR HELP IN MAKING MY MOVE A STRESS FREE ... read more

Melvin Kessler (MJ)'s profile image
Melvin Kessler (MJ) 
4 months ago

I've tried to work with their customer service multiple times and they just put you on extreme waits. When they can't answer a question because of their lack of knowledge and education in how to do their job and perform it they just hang up when you call back they refuse to get a manager especially this representative named Melisa who even in her communication shows she's very unprofessional, uneducated in her job and how to perform it and can't even do basic customer service. Honestly don't waste your time here, if you ha... read more

Racheal's profile image
Racheal 
a month ago

Yesenia was very lovely with her customer service! It was quick and easy, and she explained everything along the way. I am very grateful for her help! 

Frequently asked questions about Otter Self Storage

How is Otter Self Storage rated?

Otter Self Storage has a 4 star rating with 145 reviews. 

When is Otter Self Storage open?

Otter Self Storage is closed now. It will open at 7:00 a.m.