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Self Storage Plus
- Self Storage
- Inwood, WV
About this business
Location details
6558 Winchester Ave, Inwood, WV, 25428, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | Closed | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Don’t waste your time with this company. They have no experience in customer service and need additional training, including the manager whose name she stated with Eric, but not quite sure if she was even telling the truth. When you bring an issue to them they will constantly interrupt you and make smart comments towards you stating it’s not there job. They will refuse to take your payment over the phone even though other options are unavailable and charge a convenience fee.
Emergency line doesn’t work. Company does not prorate or try to make right any wrongs. Office help is argumentative and tries to twist around conversations in their favor. Had a job to do. Arrived to pick up items needed for a job. They had placed a lock on door. Tried to call the emergency line but no one answers. It just hangs up on you. My unit had been paid on time. Unable to speak to anyone for 3 hours. Cost me half a day. But also costed me another half day to do the job because now others will have to wait until the ... read more
A really painless experience. They were very helpful and knowledgeable about the units. Really easy and affordable to rent. The atmosphere was very nice and pleasant as well as the ladies that were working there. Overall this has been the easiest and most pleasant experience that I have ever had in renting a storage unit.
The staff at the Inwood location are always so friendly and welcoming. They always have a great attitude and enthusiasm to help their customers. The prices are reasonable as well. The grounds are kept clean. I am truly happy with the service.
Sharon has been absolutely fantastic. She has been very friendly, patient and clearly explains everything including options. She is a true gem!!! The climate controlled storage units are beautiful and clean and a good value.
Frequently asked questions about Self Storage Plus
How is Self Storage Plus rated?
Self Storage Plus has a 4.7 star rating with 202 reviews.
When is Self Storage Plus open?
Self Storage Plus is closed now. It will open tomorrow at 10:00 a.m.