Self Storage Plus's cover image

This profile has been claimed by the business owner or representative.

Self Storage Plus

4.7
  • Self Storage
  • Alexandria, VA

About this business

Consumer ServicesSelf Storage

Location details

5321 Shawnee Road, Alexandria, VA, 22312, United States

Get directions
WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.7357 reviews
Select a rating
Somjai Deginda's profile image
Somjai Deginda 
3 weeks ago

Offering a low price then goes up double every 6 months. No customer service on site. Buy or bring your own dollies. 3 tines the doors were left opened, cant lock. They dont fix it. 

AJ's profile image
AJ 
3 months ago

When I first moved in there was garbage everywhere from tenants dumping their stuff. After a few weeks it was cleaned up. Sadly the primary elevator has not had working lights inside of it the entire time I've been here, it gets pitch black in there. I'd love it if there were more security cameras. The main parking lot gets extremely dark at night. Could use some more lighting. 

Brian Dietzman's profile image
Brian Dietzman 
3 months ago

Terrible customer service. An almost 60% rate increase within the first 6 months. I went to the location to speak with someone about the rate increase and discuss a compromise rate. I was informed the initial rate that I signed the lease for was only valid for 3 months and the rate could be changed with 30 days of written notification. I did not receive the 30 days of notification because the letter eat printed 30 days before my payment date and the USPS tool several days to device the letter. I asked the front desk pers... read more

redandblue323's profile image
redandblue323 
8 months ago

This place started out quite well but they have gradually increased the rent over the past few years while diminishing their quality of service. There’s no longer staff on site and the back door was left wide open for almost a week. Feeling secure yet? 

Irene S.'s profile image
Irene S. 
2 months ago

Helpful but please fix the lights in the rear elevator. Also, rate being pushed at the counter was different from web rate. They honored the web rate in the end. 

Frequently asked questions about Self Storage Plus

How is Self Storage Plus rated?

Self Storage Plus has a 4.7 star rating with 357 reviews. 

When is Self Storage Plus open?

Self Storage Plus is closed now. It will open at 9:30 a.m.