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4551 Eisenhower Ave, Alexandria, VA, 22304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | Closed | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Janae and Mr. Tony are new management so glad to see new faces!! Janae is very professional and customer service oriented! Mr. Tony is very professional and a hard worker!! They always available to help!! Finally the office has somebody available!!! The are a good asset for the Company!!!
At 9:05pm the gate was closed when it’s supposed to be open till 10pm. Another vehicle was waiting outside confused as well. Due to freezing temperatures we went to remove our chemicals so they don’t get ruined but we weren’t able to do that. No emergency phone number. We aquired a $600 loss due to that. I see now a negative review from 2 weeks ago where someone was in the same situation and it says that they haven’t adjusted the time of the barrier with the daylight saving time. That means the issue is since over a month ag... read more
I stored my items for two months. Upon moving out, my movers noticed there were mice droppings on my stuff. After I moved out, I gave notice on the day next month’s payment was due. I looked through the contractual obligation and found I could do this. However, I received a notice from Antoine that this was unacceptable. I asked for him to send a copy of the signed contract and he told me, “I will not be able to discuss this matter further with you… Have a blessed day.” I’m left with no choice, but to share my experience a... read more
I moved into my storage unit in June 2025, paying $160 per month. After just six months, I received a notice that my rent would increase to $248 per month — a more than 50% increase. I called to discuss this with the manager and was told they were within their rights to raise the price. Even after pointing out how unreasonable that jump was, I was told nothing could be done. While I understand prices can change, this kind of drastic increase after only six months feels completely unfair and predatory. I would strongly caut... read more
Don’t do automated payments! Make sure they give you a document stating that you are moving out. They are going to charge one more month of rent from you after you move out. I called 2 weeks in advance to let them know that I was going to move out. I gave them a date and the lady that I spoke assured me that I was not going to be charge anymore. I moved out, and a week and a half later they still charged my CC for one more month of rent. I had to call tens of times so Antoine, the store manager, would even pick up the ph... read more
Self Storage Plus has a 4.4 star rating with 144 reviews.
Self Storage Plus is closed now. It will open on Thursday at 10:00 a.m.