Self Storage Plus

Addam Schauer-Mayhew 

on Google

a week ago

In the beginning everything was fine, but as time went on the conditions didn't stay the same, but got worst. First the door to get into the elevator lobby was broken and has been for months, then once you get in from the further door, the elevator has been out of service for again, months. Most of the staff has been helpful for the most part, the one member I have interacted with recently, not only was he on his phone the encounters that we had, but his was less then helpful, and even acting annoyed that I was asking him qu... read more

christina cooley 

on Google

a month ago

I am writing to express my profound dissatisfaction with the service and condition of my storage unit and the property as a whole. I obtained this storage unit less than seven months ago, and I have recently noticed a price increase of $30 with absolutely no prior notification-no call, text, or email. This unannounced increase is unacceptable, especially given the lack of corresponding improvements or communication. Furthermore, there have been no improvements to the property to justify this increase. Since I began my tenanc... read more

Talaysha Holston 

on Google

3 weeks ago

If I could give them a 0 I would. Nothing works here door broken, gate broken, all elevators broken, carts are only available during office hours. Not to mention the General manager works with his ski mask on as if he’s outside on the block and couldn’t assist with anything. Oh let’s not forget when I first got to my unit they had given me someone else unit, with someone else belongings in it. This place is a joke and need new management 

Alicia2 

on Google

a week ago

This place needs to be looked into. They have a rodent problem. There were tons of rodent droppings on the ground of our unit space as well as on our actual belongings. There are always a wet spill of coffee or unknown substance on the floor of the elevator; when it does work. Why does one elevator have a code to it on and the other one doesn’t. Why does the Security alarm go off every few minutes, but no one actually comes to check to see what the hell is going on? About two weeks ago now, My mother-in-law, my husband and I... read more

Shaunique Pitt 

on Google

4 weeks ago

DO NOT I REPEAT DO NOT USE THIS FACILITY!! IF I COULD GIVE THEM NEGATIVE STARS I WOULD!! First of they have a mice/rat infestation that has taken over everybody unit. Customer service is horrible. You go to the front to ask a question, nobody has an answer. They just give you a brochure and tell you to call a number to file a complaint or a claim. They recently had a fire and didn't notify me until 2 weeks after it happened. The elevator has been broken for months causing you to use another on the other side. They never hav... read more