This profile has been claimed by the business owner or representative.
A-1 Self Storage
- Self Storage
- Poway, CA
About this business
Location details
12183 Kirkham Rd, Poway, CA, 92064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Great costumer service and are helpful towards their costumer. I'm blessed to have a storage.
Awesome place awesome staff super friendly I love it Ashley was super professional !!! !!!!!! I get a self storage 5 x 6 and the price was awesome
The facility is clean and the staff members are very friendly, particularly Alexis. The good stops here. Price increases began after four months and continued twice a year until I said "enough is enough". Given the time and costs associated with moving in/out of a unit, I was looking at this as a long term operational storage solution for my business. Unfortunately, the ownership does not value your contribution to his business and will raise your prices until you simply bleed out. BE WARNED...Not a good long term solution... read more
Business response:
Thank you for sharing your feedback, Jeff. We're genuinely glad to hear that you found our facility clean and our staff—especially Alexis—friendly and professional. Providing a well-maintained space and excellent customer service is something we take very seriously. We understand your concerns regarding rate increases. Please know that our pricing adjustments are made periodically and are consistent with industry and market standards. Our pricing reflects significant value for flexibility and convenience, while offering a s... read more
Absolutely fantastic experience. Brand-new, clean facility. Super secure! Alexis is super-friendly and amazingly helpful. After a miserable experience with another storage company, this is such a delightful experience, and definitely gives me reassurance and peace of mind that my belongings are safe and clean. I love the fact that my 10'x20' space has a light inside! Super helpful for when I need to go through stuff. Highly recommended!
Business response:
Thank you so much for the wonderful review, Kirk! We're thrilled that you enjoyed meeting your team and are enjoying your unit so far. Have a great day and let us know if we can help with anything else!
Ashley was so kind and knowledgeable about storage needs. She is always upbeat and truly cares for her customers. The facility was clean and secure and the cost was reasonable during this difficult economic situation.
Highly recommended. I didn't read any reviews before hand, but now that I do, I can verify every 5 star review is accurate. Great customer service. Alexis was personable, friendly, and professional. She was very helpful with showing me the different size storage units for my needs. You won't be disappointed in using this location!
Business response:
Sarah, it makes us so happy to read such a great review about our facility! We will be sure to let Alexis know how much her amazing service is appreciated. Have an amazing day!
Outstanding customer service! Ashley was very helpful with showing the units and picking the one I needed. It is a Very clean facility with a lot of different sizes for your needs and the location is easily accessible. The prices are amazing and can't beat the special they had. Made moving and storage less stressful. I would highly recommend this location!!
Business response:
We're so pleased to hear that you enjoyed storing with us, Richard! Please don't hesitate to reach out if you need anything.
The best storage place we've ever used. Friendly, helpful staff. Clean and cool facility. Comparable, if not better, pricing. Very happy!
Business response:
Thank you for the wonderful feedback, Beth! We're always here to help if you need us!
It has been such a positive experience renting a storage unit at A-1 Self Storage's Poway location. The building is well organized and the unit is exceptionally clean. The best part though by far is the staff. Alexis, Miguel, and Ashley were super friendly, helpful, and thorough in answering all my questions and getting me set up. Highly recommend this place if you need additional space!
Business response:
We are so happy to hear that you had a great storage experience with us, Steven! Welcome to the A-1 family!
Frequently asked questions about A-1 Self Storage
How is A-1 Self Storage rated?
A-1 Self Storage has a 4.8 star rating with 102 reviews.
When is A-1 Self Storage open?
A-1 Self Storage is closed now. It will open tomorrow at 9:00 a.m.