This profile has been claimed by the business owner or representative.
2555 S Main St, Santa Ana, CA, 92707, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
RATS RATS RATS! I've been trying to get ahold of the owner for weeks due to the copious amounts of rat poop and damage in my storage unit. The manger told me because I didn't have a protection package the furniture that has been chewed up, stained and soaked in rat feces is pretty much my problem. I did not have food in the unit; they do not maintain the grounds.
Went here on a whim after researching other places and they fell thru to meet my needs. Walked in and Jesus is one amazing guy. Hooked me right up with exactly what I needed in less than 30mins! Pros: Availability, access hours, security, A+++ customer service Cons: nothing of their fault but area has randoms hanging around Jesus made that great of an impression that I trusted his business with my belongings. THANK YOU!!!
Business response:
We're so glad to hear about your positive experience, J! Thank you so much for sharing. We'll be sure to forward your kind comments to Jesus.
Great place the service team here is helpful and friendly. Location is safe and very accessible. Highly recommend.
Business response:
Thank you for your kind review and recommendations. We are happy to pass along your comments to the team here at A-1 Self Storage!
David has been very accommodating in getting me set up with my unit. Fair price, a good deal, and a convenient location. I would recommend for sure.
Business response:
Tony, thank you for your kind review; we are happy to pass along your comments to David here at A-1 Self Storage!
David was extremely helpful and kind. He walked me through the payments and showed me around the property. He mentioned the location has cameras and an alarm that goes off in your unit if your code isn't punched in at the gate when you enter. The location itself looked extremely clean, I did not see people loitering, and the outside of the property seemed welcoming.
Business response:
Thank you so much, Cinthya. We value your business & appreciate that you've taken the time to share your storage experience! Your kind comments will brighten David's day!
Jesus was very helpful, very knowledgeable. It was great to find someone willing to help especially with it being my first time using a storage location. He made it quick and easy to get and it allowed me to feel confident about doing so. And I have to say his overall attitude was great to work with. Thanks again!
Business response:
You're so very welcome, Bianca! Please be sure to let us know if you need any further assistance.
My family and I decided to use this storage to hold our personal belongings since we did not have enough room in our household. We had shoes, clothes, tablets, phones and my sons expensive car toys. We did not plan to use the storage for long but since we had heard good things about this one in particular we decided to rent a space. They also told us that we had to buy the lock from them and we could not purchase our own. About 15 DAYS later our things were unfortunately stolen out of our garage. We called the police and mad... read more
Great place convenient polite knowledgeable staff great customer service clean units Highly recommended
Business response:
Thank you so much, Buddy. We value your business & appreciate that you've taken the time to share your experience!
Have been storing my home here since last April when I got the sudden news that my father's illness was terminal & that he needed my help on the other coast. Everyone is so helpful at this location- especially the manager David ! He's always been polite, helpful and kind, even when I was not the most ideal customer. Place is safe & affordable- so grateful to be storing here!
Business response:
I'm so happy to hear we are able to help during this difficult time, Maizie. Thank you so very much for taking the time to share your experience with us. Be sure to let us know if you need anything at all.
A-1 Self Storage has a 4.9 star rating with 521 reviews.
A-1 Self Storage is closed now. It will open at 9:00 a.m.