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A-1 Self Storage
- Self Storage
- Oceanside, CA
About this business
Location details
3040 Oceanside Blvd, Oceanside, CA, 92054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
If I can give half a star I would!! Never put your stuff in these storages unless you want it stolen from or get mold on your valuables. Just very unacceptable and not professional at all.
Business response:
Hi Mike, We're very sorry to hear this. We would like to know more about your experience, so please contact us at marketing@a1storage.com if you would like to discuss this matter further. Thank you and have a great day, A-1 Self Storage
A1 is a nice clean facility and Eileen the receptionist is nice and sweet and is very professional and on top things. She made the experience great and fun and u will recommend a1 storage to my family and friends
Business response:
Heather, we're happy to hear you had such a positive experience with our team! Thank you for stopping in and storing with A-1 Self Storage.
A-1 has been a good deal. One of the managers explained the various storage options, then walked me through step-by-step how to use the security gate and freight elevators in a clear way that was easy to remember. The storage unit and the halls are exceptionally clean, and the managers are present each day and protective of their customers. Definitely recommend.
Initially, they assured me safety is a priority. Despite the "cameras" and "secured" gate, my vehicle was vandalized. The staff refused all and any assistance; zero footage.
Do not RENT HERE this place seemed to be a great choice . I didn't really notice either way .... Until it was time to place items from my deceased family member in my storage they hindered me from accessing my storage and told me if I want to access my stuff I will have to speak to them in person every time ..this guy was so uninformative and had a rude tone first thing in the morning ..he mentions I have violated some hours meaning we didn't get out til and hour after the place closed .. and that's enough of a reason to beh... read more
Great experience. I can't recall the 2 guys' names working behind the desk but they seem like great guys. They answer all questions and seem to care about you. We walked up and they showed me the different sizes of units before we chose, which really helped. I recommend going with the size up. You always seem to have more than what you think you have. The units themselves were climate controlled (kept cool). You need your own specific round lock. They have some available for $12-13. The have smaller push carts to use with th... read more
Here less than 6 months and they are already jacking up my rent by more than 10%. That and the hours are inconvenient plus it's in the absolute ghetto with tons of homeless milling about. Give this one a pass and find some place better.
Business response:
We're sorry you weren't pleased with your experience with us. We understand that homelessness is a growing concern in the communities we serve and quite frankly that is one of the reasons our access hours here are a bit more limited than in our other locations. We support many local organizations working hard to resolve this epidemic. We encourage you to contact your local officials to voice your concerns about the problem. Only with the collaboration of city, county, and community-based resources will the issue of homeless... read more
These guys were great, especially when my movers said my stuff wouldn't fit and they came to my rescue with a new storage unit ASAP.. I recommend them, they are amazing
Business response:
Katie, thanks for your praise and kind comments about our team!
We have rented our unit here for several years and we thought it was the best place to rent in Oceanside, until our unit was broken into. The bizarre way of how it could have happened only became obvious it was an inside job and not to mention that other units were also broken into the same time. Large items of our belongings were stolen and there was no evidence of it showing in the outside cameras. At least that is what we were told. The unfortunate thing was management never acknowledged what had happened. No calls, no fe... read more
Business response:
Tina, thank you for your feedback. Our Area Manager, Scott Yeaman, would like to talk to you about your concerns. Please contact him at syeaman@a1storage.com.
Frequently asked questions about A-1 Self Storage
How is A-1 Self Storage rated?
A-1 Self Storage has a 4.7 star rating with 520 reviews.
When is A-1 Self Storage open?
A-1 Self Storage is open now. It will close at 6:00 p.m.