This profile has been claimed by the business owner or representative.
3862 Medford St, Los Angeles, CA, 90063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 6:00 p.m. | |
| Tue | 09:00 a.m. to 6:00 p.m. | |
| Wed | 09:00 a.m. to 6:00 p.m. | |
| Thu | 09:00 a.m. to 6:00 p.m. | |
| Fri | 09:00 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:00 p.m. | |
| Sun | 09:00 a.m. to 5:00 p.m. |
Great customer service!! The attendant Robert was super helpful in showing storage unit sizing.
Business response:
We're happy to have earned a 5-star rating from you, Lizette! Thank you so much for sharing.
Nice bisssnes and good costumer service I love it and am a person walking and and maria is a very good costumer service and helping me with the storage I found what we need
Business response:
Thanks for taking the time to share your experience, Lino!
I called several storage places and ended up choosing this location because of the gentleman Robert, who answered all of my questions, made it very easy and it was the best price around after storing our items here the units are very clean. It looks very safe and I would definitely recommend it.
Business response:
Thank you for taking the time to rate your experience, Pat! It was great to meet you and we hope to see you again soon.
I recently started renting at A1 Storage. Even though I'm new, my experience so far has been great. The facility opened last October, so everything still feels very clean, modern, and well maintained. The staff was friendly and helpful during the rental process. They explained everything clearly and made it easy to get set up. The property feels secure and organized, which gives me peace of mind storing my belongings there. So far, I'm very satisfied and would definitely recommend A1 Storage to anyone looking for a clean, ... read more
Business response:
We're thrilled to hear that you enjoyed your visit to our new facility in Los Angeles, Ang! We'll be sure to pass your kind words on to our staff and let them know that their service was appreciated. We're always here to help if you need us, so please don't hesitate to reach out!
This is a new storage company. I just bought a storage and the thing with the storage the inconvenience is that if you need a cart, you have to give them your license sign a paper get a key go take it off of where it's locked and then use it I went yesterday at 2 o'clock and there was no one in the front counter to give me a key so there is a computer and a person comes up and they said oh there's a combination lock on it and I'll give you the combination number to use the those things so you could put carrier your furniture... read more
Business response:
Thank you for your feedback, Sandy. We’re very sorry for the frustration you experienced and for the confusion around accessing the carts during your visit. As a newly opened facility, we are still fine-tuning some of our processes and are grateful you shared this information so we can prevent further issues. Since this occurred, we’ve made adjustments to improve the process and ensure customers can access carts more smoothly, even when our team is assisting other customers or briefly away from the front desk. Feedback lik... read more
A-1 Self Storage has a 4.8 star rating with 36 reviews.
A-1 Self Storage is closed now. It will open tomorrow at 9:00 a.m.