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A-1 Self Storage
- Self Storage
- El Cajon, CA
About this business
Location details
1370 N Magnolia Ave, El Cajon, CA, 92020, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
I really enjoyed the experience and customer service today at A1 Storage with Shawn! She had lots of information and was very friendly. If you're in the military, you also get a great deal!! I loved the property and they have alarms for the units. I recommend the property and especially Shawn for her GREAT customer service!!!! Come here for your storage needs.
Business response:
Great to hear, Randi! I'll be sure to forward your comments to Shawn. I know this will brighten her day.
Go to grace Shawn ! She gave us a whole tour to our unit space, she explained everything very clear, great attitude ! And establishment is very clean and immaculate :) do recommend this storage.
Grace and Shawn are amazing!! So helpful and really nice! They made everything so easy for me! Thank you ladies!!!
The staff here are very helpful, informative, and very customer service oriented. I felt comfortable with no preasure what so ever. Very friendly as well as proffesional. I was impressed with the security, as well as how clean they kept the property. My biggest concern were mice, rats, or roaches. I was very happy to find not a trace of any. I recommend this storage facility to anyone looking for a top notch place to store your belongings.
Don't look anywhere else... seriously. Moving is super stressful and Grace and Shawn at this A-1 location made my it so much easier. Good old fashioned customer service works every time. The A-1 facilities are spotless and secure and like I've said multiple times before, Grace and Shawn made it even better!
don't let the tidy facilities fool you someone has to pay for it and that would be you the customer as your rental fees seem to increase every other month The staff has never been pleasant they are down right rude. And if you are someone that needs to access your things you better have it done by 9:00 or your locked in And will be charged an unreasonable fee They have also accessed my unit without permission. So decide for yourself I'm just giving my own personal opinion. There are better options
Business response:
Hi Sherri! We would love the opportunity to discuss your experience further with you. However, we can't locate any active tenants at this location that match the name listed on your Yelp profile. Would you be so kind as to send your contact information to a1customerservice@a1storage.com so that we can reach out to you directly? Thank you and have a great day!
Super helpful, awesome rates, quick service answered my questions. I definitely thank you
Business response:
Heather, we are very happy we could provide you with a positive experience!
Yay! Can't wait to use my unit! My house is so clean now. Free of junk and clutter. Megan was awesome and very helpful.
Business response:
Sarah, we're so glad you're enjoying your tidy space! 'Tis the season for decluttering. Have an amazing rest of your day!
Where to begin...lol. I'll keep it short and simple seeing as most my reviews are extensive. They up the price considerably and quite often. They change their fees without any warning, some months one of the fees is $5 the next it's $9... No warning when raising prices. At least extra S does warn you. All these storage places have no laws governing them so they do what they want. Plus I've had some months where they say I "have to go in to pay" Plus the gate code doesn't always work (and of course it's after hours and I can'... read more
Business response:
Hi Jennifer! Thank you for taking the time to share a review. To clarify any misunderstanding, we do not have any hidden fees, nor do we charge fees without warning. When a customer is in auction status, or behind on their payments, fees can be incurred, but these are outlined in our Rules and Regulations document that is signed at the time of renting. As for having to go in to pay and your gate code not working, this also happens when a customer is behind on payments. Our team is always here to help answer any questions or ... read more
Frequently asked questions about A-1 Self Storage
How is A-1 Self Storage rated?
A-1 Self Storage has a 4.7 star rating with 451 reviews.
When is A-1 Self Storage open?
A-1 Self Storage is closed now. It will open tomorrow at 9:00 a.m.