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A-1 Self Storage
- Self Storage
- San Jose, CA
About this business
Location details
2900 Monterey Hwy, San Jose, CA, 95111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
I came here in a huff looking for a small box to ship a tablet and wouldn't you know they only had big ones. Well, lucky for me Adam and Giovanna were there and they didnt let me leave empty handed. I was walking out the door and low and behold they found a box PERFECT for what I needed to ship. I don't have a storage here, but if I ever need one I'd definitely entrust my belongings here. I would also recommend A-1 storage to friends and family. More companies could benefit from employees like Adam and Giovanna. Kudos A-1 st... read more
We were in desperation with a truck load of furniture. We went to a recommended facility and it was the worst ever. I had my movers[Speedee Movers] there waiting and the owner of Speedee Movers made a call to A-1 Storage and set up a unit for us. Three trucks going thru San Jose to A-1. We were welcomed by the great people at A-1 and they had a nice unit all set. You want to talk about relief of tensions. The movers packed our furniture nicely in the unit ,put the lock on the door. We had sold our house and was in Reno Nv. p... read more
I have been a customer for over a year now. I've moved from a larger to smaller size unit, and have always enjoyed the best customer service from the staff and can count on grabbing a quick coffee if we are getting off to an early start unloading things from there. I've had a few issues with accounting, partly due to my card number being stolen and having to get that reset, but regardless, they have always been able to offer satisfactory solutions to help resolve my concerns quickly and professionally. I definitely recommend... read more
Business response:
I'm glad to hear everything got worked out, Patricia. Thanks for sharing your experience!
I would recommend this facility if you value your personal belongings and appreciate good customer service. The young and helpful women Maggie who works the office is very helpful and informative, not to mention very attractive! I was very impressed about the security measures they have in place. 5 stars all the way!!!
Business response:
Great to hear, Adrian! Thank you for your feedback. I'll be sure to share with Maggie, as it will make her day!
My daughter was making a move to San Jose from Southern California. She gave me the names of 3 storage facilities to check out. I went to the first one and the door was locked with no one in sight. I went to the second and the woman tried to sell me any number of units, all different sizes with all different locations within the general area. Her mantra seemed to be "Better sign up because you don't know if it will be taken soon." Both stops were for other than A-1 owned facilities. The 3rd stop was a charm with the absolute... read more
Business response:
This is great to hear, Peg. Thank you so much for sharing your experience. We welcome you to A-1!
I really enjoy the friendly staff! I always feel comfortable around them and they have fantastic customer service skills. The place is kept very clean and I feel my things are kept safe and protected in my unit. I recommend this place to anyone who needs storage!
Business response:
Thank you for the feedback, Ricky!
Everyone at the A-1 Self Storage on Monterey Road has been terrific. I only rented for few months but every time I have interacted with the storage personnel I received a friendly and professional service. Of all the storage places I have tried this is the one I will use again if needed.
Business response:
Thank you for your business, Enrico!
A few months ago we had to move into a temporary living situation, and as a result were forced to store most of our belongings until we moved again. A-1 had a great move-in special and good regular monthly rates. We received excellent service both moving in and moving out. In fact, this was probably the easiest part of our two moves. I highly recommend this location.
Business response:
Thank you, Eden. We know that moving can be a difficult task, and try our best to ensure you have the best experience possible. Please let us know if there is anything we could do to improve.
The present staff are poorly trained When I signed up and was asking about rates, they were quick to threaten me. I should have known better. Since I spoke up and asked them some pertinent questions, I was treated rather poorly. Their friends who hang out there made rude jesters at me. One day the attendant threw a bag of trash against the window and took the push broom out and set it down to look like they were there.. Then whoever it was disappeared for hours. This last week as I was moving out, they blew dirt under... read more
Business response:
I'm sorry to hear about your experience, Lori. I would like to have the Area Manager, Allen, reach out to you to discuss this matter further. Would you please email your contact information to social@a1storage.com?
Frequently asked questions about A-1 Self Storage
How is A-1 Self Storage rated?
A-1 Self Storage has a 4.6 star rating with 296 reviews.
When is A-1 Self Storage open?
A-1 Self Storage is closed now. It will open at 9:00 a.m.