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A-1 Self Storage
- Self Storage
- San Jose, CA
About this business
Location details
2900 Monterey Hwy, San Jose, CA, 95111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
I have came to this location twice once for my sister and then for me Jocelyn has been such an amazing help with all my needs she gave me amazing customer service. I highly recommend coming here and speaking with her directly.
Business response:
We're so glad to hear about your positive experience, Rene! Thank you so much for sharing. We'll be sure to forward your kind comments to Joselin. It will brighten her day!
5 stars customer service from Hector and Office Manager Joanna. They made my transaction so quick easy. I would highly recommend this business to my family and friends. Ask for Joanna or Hector.
Business response:
We're so glad to hear about your positive experience, Chris! Thank you so much for sharing. We'll be sure to forward your kind comments to Joanna and Hector. It will brighten their day!
Quick & Easy! I needed a storage place last minute and they were accommodating and friendly! The unit was clean and easily accessible from the elevator. They had pallets available for me to use which made moving easier! Ask for Joanna if you stop by! Her customer service is great!
Business response:
Thank you so much for taking the time to share your storage experience with us, Kristal. It is great to hear you found our carts to be helpful during your move. We'll be sure to forward your kind words to Joanna here at A-1 Self Storage!
Came back to buy some more boxes, and yet again both Hector and Joanna welcomed me and made me feel right at home, Prices are still reasonable as I got the economy pack once more, they even let me use the bathroom, the facility looks so clean and organized, I don't need it right at this moment but if I were to rent I'd definitely do it here, I recommend this place 100%. Again thank you to Hector and Joanna for treating me like I'm special and for helping me load up the boxes in my car, always looking great and profesional, k... read more
Business response:
Edward, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We are happy to here you found our economy pack to be helpful to your move. If you have further needs or questions, please reach out!
This place is exceptional ! Joanna,hector, and Josalynn have excellent customer service. The facility is keep nice and clean. The storage is very secured. The AC is nice and cold. I have been to many storage facilities but never had better service than here. I will always come back to this place. The office is well organized and stock with supplies. Elevator are big and wide. They always greet me and ask me how's my day going. I feel like home when I'm here. Keep up the good work.
Business response:
Jay, we strive to provide top quality service to every guest, and are so pleased to hear that you enjoy your experience here at A-1 Self Storage. We'll be sure to forward your kind words and praise to Joanna, Hector, and Josalynn. It will brighten their day!
Joanna and Joselin greeted me upon arrival. Having been with a competitor for so long I was shocked to see such positive attitude! Both were very helpful and I highly recommend A1 for your self storage needs!
Business response:
Luis, we strive for 100% satisfaction, and it is great to see you had such a positive experience at A-1 Self Storage. Thank you so much for taking the time to let us know how we did!
It's a fairly good location to store your goods that you don't use quite often or if you need extra space. They have various sizes for storage units so depending on how much space you need. They give you a code to use for your own unit. By this I mean you should always use it when you enter and when you leave. Not doing so will result in your storage unit activating the alarm if you didn't enter your code when you came in and it's not only loud, but rather annoying. It's unfortunate that they don't tell people to do this sin... read more
Business response:
Thank you for taking the time to let us know how we did, Edgar! We value your business and appreciate you taking the time to share this valuable feedback. We will certainly share your concerns with management as we are always looking for ways to improve. Thanks again and take care!
I went to rent storage today and was very happy with the service I was given. Joanna helped me and was very nice and friendly and very professional. She answered all of my questions and explained everything in detail to me. She made the process of renting very easy.
Business response:
Thank you so much for taking the time to share your storage experience with us, Doris. We'll be sure to forward your kind words to Joanna. It will brighten her day!
Thanks Joanna for excellent customer service!! You are the best!!! Very simple to apply and great explanations. Thank you!
Business response:
Thank you so much for taking the time to share your storage experience with us, Monique. We'll be sure to forward your kind words to Joanna. It will brighten her day!
Frequently asked questions about A-1 Self Storage
How is A-1 Self Storage rated?
A-1 Self Storage has a 4.6 star rating with 296 reviews.
When is A-1 Self Storage open?
A-1 Self Storage is closed now. It will open at 9:00 a.m.