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A-1 Self Storage
- Self Storage
- San Jose, CA
About this business
Location details
2900 Monterey Hwy, San Jose, CA, 95111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
This place is 90 degree inside ( 3rd floor) during summer and it smells like a rat home. Suggest pay a bit more for climate control storage.
My boyfriend and I have been storing our items here for over a year now and we always recommend this facility to people in our networks. The place a little older but it's very well maintained and affordable storage solution. You will feel very welcome here by their friendly manager Joanna and staff. They are very professional and on top of things. I have always felt very safe here and I can say the same for my belongings.
Great customer service! Helped me get the best deal possible for my needs. Highly recommend this place. Ximena helped me bright and early and started my day off right.
Business response:
Emily, thanks for your praise and kind comments about our team!
Big thank you Ximena for her great customer service skills! You had a great attitude and a great sense of humor! I appreciate you taking the time to show us the units available to fit our needs. Joanne you've trained your staff well! I'll be recommending your facilities! Thank you!!
Business response:
Thank you so much for taking the time to share your storage experience with us, Lupe. We'll be sure to forward your kind words to Ximena and Joanne.
First I will say the service was top notch. That is good but it does not come close to making up for the price increases. My RENT got regularly jacked up each year due to simple greed it appears, because their explanation does not hold water. EG My rent went from $160 to $173 in the first 6 months: That's an annual increase of 16%! And over several years it averaged to 6%!, or say roughly $10 every month. Here is why greed (ie now you're moved in so they can jack up your price and your only choice is to move out, so you h... read more
Business response:
Thank you for your feedback, Mark. We, like most storage companies, move in customers at discounted rates. We, therefore, review those rates at 5-6 months and sometimes make adjustments accordingly. We then review rates again after another 12 months and evaluate market conditions and pricing.
I'm so definitely happy with these locations. Joselin and joanna are the best and professional that can help you. I was actually looking for an STORAGE and I finally found IT, thaNk you A-1 STORAGE STAFF FOR MAKING OUR EXPERIENCE A GREAT ONE.
Business response:
Luis, thank you for your kind review; we are happy to pass along your comments to the team here at A-1 Self Storage!
So from the first moment I stepped foot onto the property I was greeted and welcomed with warm smiles . It was a great painless experience that took a load off of my shoulders! They were really helpful and made the moving process a breeze. Thankyou!!!!
Business response:
Welcome to A-1 Self Storage, Evan! We are pleased to hear about your positive experience with us.
Joanna & Hector were super awesome! Very friendly & able to answer all my questions and address my concerns. They helped me find the perfect storage for my family! I would recommend this to all my friends!
Business response:
We're so glad to hear about your positive experience, Hope! Thank you so much for sharing. We appreciate your recommendations and we'll be sure to forward your kind comments to Joanna and Hector. It will brighten their day!
Great deal compare the anywhere else, super nice and clean plus easy nice staffs. They have almost any size of your need here, so come and find what fit you best or ask their staffs
Business response:
Alex, thanks for your praise and kind comments about our team. We are glad to hear about your positive experience here at A-1 Self Storage!
Frequently asked questions about A-1 Self Storage
How is A-1 Self Storage rated?
A-1 Self Storage has a 4.6 star rating with 296 reviews.
When is A-1 Self Storage open?
A-1 Self Storage is closed now. It will open at 9:00 a.m.