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3200 National City Blvd, National City, CA, 91950, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
The first thing that caught my attention was the customer service of the front desk and how cordial they were. Graciella is amazing and answered my questions, showed me the location of my unit. It was such a pleasant visit. I recommend A1 storage here in National City.
Business response:
We're so glad to hear about your positive experience, Katherine! Thank you so much for sharing. We'll be sure to forward your kind comments to Graciela.
We received the best service from Ray at this self storage location today. He was so helpful and showed us different units. Helped us decide which unit would be best for us financially. I called him ray of sunshine!
Business response:
Thank you so much for sharing, Kathy! I'll be sure to forward your kind comments to Ray. I know it will brighten his day!
Decided to pick up a second unit here. Garciela was amazing at finding me the perfect size unit for all my things. She gave me a great deal for this until . We walked back to the office where Ivonna help gather my info and got me a lock and keys for this unit. Thank you A1 storage for the Elite service!
Business response:
Alexander, thank you for your kind review; we are happy to pass along your comments to the team here at A-1 Self Storage!
A1 Self Storage met and exceeded our family's expectations in all ways. With the Coronavirus pandemic raging, I had to find a storage solution from Boston for my father in San Diego. Both the central staff and the National City staff were incredibly helpful, responsive and professional - the central staff helped me find the best location, and the National City staff were there to answer all questions and made the moving/storage experience painless. The online options for payment and account management are clear and straightf... read more
Business response:
Thank you so much, Charlotte. We value your business & appreciate that you've taken the time to share your storage experience. It is great to hear our team was so supportive. Your kind comments will brighten their day!
Weekday staff was very short and rude. Had to take our business to National City Storage just for some customer service.
Business response:
We're sorry to hear you had anything less than a 5 star experience, Andre. We'd like to discuss your experience with you. Please email us at social@a1storage.com, or send a private message, with your contact information, so that we may further assist you.
The place is amazing clean secure Graciela was so helpful and the prices are so reasonable I am so happy I was so scared to find anything that wasn't clean or not secure and price is reasonable and unbelievable they are doing an outdoor phone to protect from virus. Thank you!!!
Business response:
Welcome to A-1 Self Storage, Jay! We strive for 100% satisfaction, and it is great to see you had such a positive experience. We will gladly pass along your kind comments to Graciela!
Everything has been great so far. Staff is friendly and knowledgeable, halls and units seem new, security features are great.
Business response:
Gustavo, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
The place is cheaper that any other close by its clean and easy to use.its in a good location,the customer service is good.
Business response:
Thank you so much for sharing your storage experience, Miguel!
This place is great. It's clean it's safe the staff are very polite and helpful. That's not so easy to find in storage unit staff unfortunately from my experience. I think the prices are reasonable and I'm very pleased with my storage unit and the rate at which I'm getting it. If you check in U-Save ten bucks and get a free lock so that's pretty cool. The storage unit is located in a very convenient place off the freeway... that can be a big help. Another thing I really love about this storage facility is that they have a go... read more
Business response:
Joy, we always strive to provide top quality service to every guest and are pleased to hear that you enjoyed your storage experience with us. We will gladly pass along your kind comments and praise to our team here at A-1 Self Storage!
A-1 Self Storage has a 4.7 star rating with 262 reviews.
A-1 Self Storage is open now. It will close at 5:00 p.m.