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5081 Lincoln Ave, Cypress, CA, 90630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | Closed | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I have had two storage units at this location for a few years. I need to get rid of one of them soon. Steve is an excellent manager and a very kind person. I have had many different issues over the years that he immediate address. I enjoy talking to him and he delivers top botch customer service. He deserves a raise for sure.
Business response:
Thank you so much for taking the time to share your storage experience, Blacque. I'll be sure to forward your kind words to Steve.
Definitely recommend this place if you're looking for a storage unit. Quick and easy process and safe location
Business response:
Thank you for sharing your experience with us, Jesher!
It has been only a couple weeks since I started renting a storage space from this Cypress A-1 Storage Facility, but I already see some advantages of renting a storage space at this location. First of all, this facility overall seems to be very secure equipped with 24-hour surveillance cameras all around the facility corner to corner without a blind spot. The whole facility is always clean whenever I visit my storage space just like the other reviewers mentioned. Steve is the manager at this Cypress Location A-1 Storage Facil... read more
Business response:
Thank you so much for sharing your experience with us, Stanley! We'll be sure to forward your kind comments to Steve. It will just make his day!
Me and my husband we're driving along Lincoln in Cypress looking for a self storage then we saw A-1Storage so we decided to drop by to check what's the guy has to offer us or if he has promotional products that we need to use. His name is Steve. The place is clean and Steve helped us to choose the right size of storage that we needed. Thank you Steve.
Business response:
Welcome to A-1, Cecilia! I know that your comments will brighten Steve's day. Thank you so much for sharing with us.
Great place to store your stuff. The people who work here are very helpful. They maintain the compound like new. The freight elevators help get you to the second level with no effort. The large moving carts help to save your back. If you're looking for a safe secure clean place this is it.
I don't write reviews often, but having recently visited multiple storages to rent from, I felt obligated. This storage facility is very modern and well laid out. The doors and very new and lock securely. The place is well lit and easy to navigate. The manager Steve is very helpful and really knows how to take care of his customers. I'd highly recommend looking into this place.
We were relocating to the area, and we drove a car one-way on our househunting trip and needed to store it somewhere for 6 weeks prior to our permanent arrival. We looked at all kinds of options, including airport long-term parking, etc. A1 had storage for our vehicle and it was so much cheaper than those options. Dropped off the car with minimum hassle, and when we returned, it was exactly where we parked it, with a thick coating of dust (what is it about Southern California making cars dirty, anyway?). Regardless it was in... read more
I've been a tenant for many years and never have had any problems. The staffs are very kind and helpful. Especially, lots of thanks to 'Steve' who is a manager at Cypress location. You've been always taking care of us so professionally. His excellent customer service was the major reason why we have been there for more than 7 years. If anyone who is looking for a cheap place, this is probably not the one for you, but if you are looking for a clean and safe place, this is the right choice.
Business response:
Thank you for sharing your experience, Chris. We really value your business, and we're happy to hear you are so pleased.
I have conflicted feelings about this place. PROS: clean easily accessible convenient hours friendly office staff CONS: non-office staff do not speak English, not even Spanglish weird billing policy I cleared out our storage and went in the office to cancel our unit. it was the 5th of the month, so the lady told me i had to pay $5.66 (or some other random amount) for the prorated days. no problem. then i get a bill in the mail about two weeks later, saying that my payment of $5.66 did not cover the charges so now i owe eight... read more
Business response:
I'm sorry to hear that your final billing upon move-out was confusing. I would be happy to put you in touch with an Area Manager to discuss it further. Please email me your contact information at social@a1storage.com. We appreciate your business, and hope that you consider using us again if the need arises.
A-1 Self Storage has a 4.7 star rating with 144 reviews.
A-1 Self Storage is closed now. It will open on Friday at 9:00 a.m.