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20704 Earl St, Torrance, CA, 90503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | Closed | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I initially came to just check out the storage space and shop around. However because Paul was so professional, friendly and attentive and facility appeared to be spotless, I was convinced this was the place to rent! Paul didn't have to tell me, but asked if I had yelp to get my lock for free, which he could have not mentioned and just charged me for. So far, I'm really impressed! Hopefully the first impression will be the lasting impression! Thanks Paul for your time and commitment to excellent customer service!
Business response:
We're so glad to hear about your positive experience, Kimiyo! Thank you so much for sharing. We'll be sure to forward your kind comments to Paul. It will brighten his day. We are confident that our team will continue to provide you with the top-notch service we strive for!
I have had a storage unit for over 5 years at this facility, and have never had any issues. It is clean, safe, and very well maintained. Paul is extremely attentive, professional and effective. He is helpful and very approachable. The location is very convenient, but the excellent customer service and upkeep of the facility is what keeps me there. Even the music that they play is very pleasant. Obviously I highly recommend this location!
Business response:
Sandra, thank you so much for your kind review and recommendations. We appreciate your long term business and we are happy to pass along your comments to Paul here at A-1 Self Storage. It will brighten his day!
They were really great. Professional and timely. Didn't have to wait too long. Accommodated our uncertain schedule with ease and the truck work great-clean too!
Business response:
Mardee, thank you for your kind words and this wonderful review. We are so glad we were able to help you out!
Friendly, exceptionally well maintained, very clean, beautiful. Safe area. Paul, the property manager gave excellent service, and worked with me. I am delighted I went with this company, at this location. As a female safety is very important to me. I feel as though I can trust this location, without any shadow of a doubt!
Business response:
Thank you so much for taking the time to share your storage experience with us, Summer. We'll be sure to forward your kind words to Paul. It will brighten his day!
Great services provided by the manager Paul. I will recommend A1 storage in Torrance to anyone. Thanks Paul, keep up the good work
Business response:
Thank you so much for taking the time to share your storage experience with us, Christian. We'll be sure to forward your kind words to Paul. It will certainly make his day!
Excellent facility and the manager Paul provided the best customer service I've ever experienced. Paul keeps this place immaculate. he is professional, informative and I feel very safe with my possessions here. The security here is unrivaled lots of alarms and cameras with a very low crime
Business response:
Thank you so much for taking the time to share this kind review with us, Aj. We'll be sure to forward your kind words to Paul. It will certainly brighten his day!
This is my second time using this location for a Storage unit and I had an amazing experience with Paul. He was friendly, efficient and made the whole process very easy. Thank you!
Walked in and met with Paul (Property Manager). He was polite and thorough about rates and availability. Paul was helpful in finding a suitable space for our things and made recommendations as well. Very straight to the point and "non-salesy".
Business response:
Thank you so much for taking the time to share your storage experience with us, Lindy. We'll be sure to forward your kind words to Paul. It will make his day!
Paul was so helpful when we were trying to move storage units for my mom. He walked us around the facility and made sure we had the access we needed.
Business response:
Hi Melanie, we are very happy to have provided you with such a positive experience and glad to hear Paul was so supportive during your move in process!
A-1 Self Storage has a 4.9 star rating with 244 reviews.
A-1 Self Storage is closed now. It will open tomorrow at 9:00 a.m.