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A-1 Self Storage
- Self Storage
- San Diego, CA
About this business
Location details
2740 Garnet Ave, San Diego, CA, 92109, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
The storage facility is clean and well maintained, but they have raised the monthly prices three times in the last 18 months. It's your typical bait and switch from initial pricing I agree to pay. I would look at other facilities.
Very friendly staff and easy to sign up. Perfect location for us to store our things until we move into a new house. Very safe and well lit.
Business response:
Thank you so much for the compliments about our team! We wish you the best for your upcoming move to a new place.
Excellent customer service! Mayra and Rosa were really helpful, specially with showing me the unit before I decided to rent it. They both made getting storage a super easy experience.
Business response:
We appreciate your kind words, Gabriel! Thanks for the great feedback and 5-star rating.
Came here to drop my stuff as I'm moving TOMORROW so tight on time and I have my movers with allllll my stuff where I'm paying by the minute and I get here and they are not in office :) whose refunding me the 50$ I had to spend on the movers because you guys weren't open to just give me my code into the building it's 4:15 and you guys close at 6 thank you for this definitely taking my shit and leaving this place. The owner called me seemed nice and helpful just bad timing
Awesome service and very convenient storage elevators with everything being centralized so you don't have to tug your times over long stretches. Very secure and container hours. I highly recommend.
Business response:
Daniel, we are so happy to read such a great review about A-1 Self Storage!
So fast efficient and easy. Was able to see the storage unit first to confirm it was just the size that I needed. Everything was very clean and checking in was quick and easy. The staff was friendly and efficient. Would highly recommend.
Business response:
Welcome to A-1 Self Storage, Devon! Thank you so much for sharing your experience with us. We really appreciate your kind words and recommendation!
[Updates] I received the call from Robert, their area manager, and they agreed to refund me and I have received the refund. Although there is still a miss on the refund amount, it's more acceptable than how they handled this before.
Business response:
YC T., we are so sorry for the confusion and inconvenience. We understand that you were able to speak with, Robert, the Area Manager, and receive a refund. If the problem has not been resolved, please email us at social@a1storage.com and we will escalate your concerns accordingly.
We were in a pinch, and needed storage space on short notice. We compared a few nearby properties. After visiting A-1, the decision was easy - it is clean, secure, and well managed. The folks working in the office were very helpful. They made a stressful situation a bit easier! Helpful tip - check in on Yelp to receive a free lock.
Business response:
Thank you so much, Alina. We are glad we were able to help you out. We value your business & appreciate that you've taken the time to share your storage experience!
The two women at the counter are awesome! Extremely professional, courteous, and helpful. The facility is very clean and feels safe. So glad I chose them!
Business response:
We're so glad to hear about your positive experience, Lisa! Thank you so much for sharing. We'll be sure to forward your kind comments to Suyumy and Armyn. It will brighten their day!
Frequently asked questions about A-1 Self Storage
How is A-1 Self Storage rated?
A-1 Self Storage has a 4.5 star rating with 331 reviews.
When is A-1 Self Storage open?
A-1 Self Storage is closed now. It will open at 9:00 a.m.