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810 Lazo Ct, Chula Vista, CA, 91910, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Good customer service. Clean place and secure. Graciela at the office was very nice and great to work with. The 24hr kiosk also great and easy to reach someone there. We got there when the office was empty but reached someone via kiosk. We were able to take a look at the storage unit first before deciding to rent. We got a first month 50% off discount and also military monthly discount. I won't be worrying about my belongings here! Highly recommend! Hassle free.
Business response:
Thank you for the feedback, Jen. Please let me know what we can do to improve to a 5 star experience.
Great place to have a storage in C.V. Clean, good prices and secure. Graciela is very welcoming, friendly, and willing to answer any questions you might have.
Business response:
Thank you so much! I'll be sure to share your comments with Graciela. It should definitely brighten her day.
Just left there and was helped by Graciela who had great customer service! This is my second time with A1 and I love how clean and respectful they are. I especially love the access of the kiosk and security they have in place. I checked in through yelp and as promised I got three free boxes with no fuss! This location does not participate in the free 1st month offer on yelp though. If you live in this area, I suggest A1!
Business response:
Thank you, Maria! The highest compliment we can receive is to earn your repeat business. Welcome back.
This place is great! Clean and pleasant, pest free, easy access from 805. Security is great. Staff is extremely helpful and knowledgable. I would recommend to anyone who needs a storage in the South Bay.
I have dealt with Linda at the Chula Vista branch several times. From our first encounter I have been impressed with her friendly and professional manner. She is very encouraging and very understanding. Excellent customer service is hard to find these days, but not with Linda. Thank you Linda for being so professional and pleasant!
Isaac was very kind, courteous, helpful, and every thorough with the whole process of issuing my storage unit. (RED CARPET Treatment)!!!!!! You need more like him. Mel
Business response:
I'm so happy to hear you had such a great experience, Mel. Thank you for sharing!
I recently rented a storage unit at this location to store my belonging as I transitioned into moving into buying a new place. The staff is very friendly; I was greeted by a Linda whom was very informative and gave me that feeling that my stored things would be safe. This was the first time I have used a storage unit and was very surprised on how clean this facility was throughout the building, even my storage unit was very clean initially when I first moved in. The staff was also able to accommodate my needs when I had one ... read more
Business response:
Thank you, Charles.
Sorry for the confusion. Next time I will check with you. Seems like you guys care more then the other place down the street. Thanks
Business response:
You're welcome, Jonathan! We'll be ready to help if you ever need our services.
Thank you to other yelpers for writing the reviews! I was about to go to another storage place and they had terrible reviews. Then I saw A1 Self Storage's reviews! I rarely give 5 stars, but this place deserves them for sure. It was so easy to reserve a unit online. Then when we went into the office, Jules was extremely friendly, professional, and easy to talk to. He went through everything quick, but thoroughly. Showed us the unit and again was thorough on everything during our tour of the facilities. GREAT SERVICE!! The st... read more
A-1 Self Storage has a 4.7 star rating with 182 reviews.
A-1 Self Storage is closed now. It will open tomorrow at 9:00 a.m.