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1190 W Morena Blvd, Suite B, San Diego, CA, 92110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | Closed | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
When I first called for pricing I was already frustrated with previous companies I had spoken with. When the manager answered the phone here she was professional and friendly and really helped me through the process. When I arrived at the store it was very clean and well kept as was the rest of the property. The manager, Kim, was continually helpful and knowledgeable about her store and made me feel at ease about my decision. I would definitely recommend this place to anyone looking to store their most prized possessions!!!
multiple rate hikes since I've been here and now late fees increase to $20 from $10. Management is inept, unhelpful. Act like they don't need your business here. Just switched to Morena Storage down the street for about half the rate and comes with free truck for loading/unloading.
Really professional and well kept. I have never stored anything and we have some nice new furniture that we want to keep clean for our new house. When we arrived everything was above what I had expected which is a great feeling of peace to leave our items! Great security and lighting. Easy to use systems, Brian and Elizabeth are great they even have a lock demo to make it easy to learn using the lock for the sliding doors. Highly recommend this place if you care about what you are putting in storage, and value easy simple tr... read more
Geesh, moving is such a pain especially when you are old and creaky. I've never rented a storage unit before and was rather intimidated to do so, and confused, but realized I needed one. As others have said, Elizabeth is a gem and really made the process smooth as silk. I called A-1 on a Friday afternoon and spoke with someone who sounded very knowledgeable. So I knew I would go there Saturday morning to look at the units. But it turned out I had been speaking to a "call center" only - and within just a few minutes Elizabeth... read more
I'm giving A1 storage 5 stars because of the manager, Elizabeth. I encountered her on multiple occasions when I had to move from one unit to another. She was patient and understanding when she could have just showed me the door (literally). If I ever move back to San Diego and need to store my belongings when I deploy, I know there's no hesitation when I say it's at A1 on Morena.
Needed a small closet to store my extra "stuff" recently and went with another company as it was cheaper and closer to home. Didn't take me long to figure out that their storage was insecure, their business practices sketchy, and their staff condescending. Checked out A1 storage and there were several options near by Went over and looked at the one on Morena and was assisted by the lovely Elizabeth. Very assured on the lack of breakins and losses one would experience at the facility. It is beyond clean, bright and safe. Easy... read more
Business response:
Welcome to A-1, Patti! Thank you for sharing your feedback. I know Elizabeth will be thrilled when I send her your comments.
First time I had to store my belongings and Elizabeth made it all so easy. On the day I was moving my things out of storage....things didn't go as planned but Elizabeth came to the rescue with plan B and everything worked out. I give A-1 Storage a big thank you for the ease of doing business and to Elizabeth for her great customer service.
Business response:
Welcome to A-1, Kathleen. I'm happy to hear that you had such a great experience! I'll share your comments with Elizabeth. I know it will make her day.
My fiancé and I recently rented two units here at A-1 to store all of our stuff while we were moving from one home to a new house. It was a lively experience. Elizabeth was always present, helpful and informative. On the day we moved out of our units, another renters kept setting off the building alarm. She was friendly and didn't get upset. It was truly a positive experience because of Elizabeth. We'd definitely rent here again and will recommend to others.
Business response:
I'm so happy to hear about your experience, Angela! I'll be sure to pass on your kind words to Elizabeth.
I showed up on a Saturday afternoon a couple of weeks ago, in need of securing a storage unit that day, and Elizabeth went out of her way to show me a unit and get me signed up even though she had just clocked out for her lunch break. I was oblivious to the fact that she was on her way to lunch just as I was walking in the door, until she mentioned needing a moment to clock back in (after she had been helping me for almost 30 minutes). Elizabeth provided great service, answering all of my questions, and not rushing through t... read more
Business response:
Thank you, Dustin!
A-1 Self Storage has a 4.6 star rating with 207 reviews.
A-1 Self Storage is closed now. It will open at 9:00 a.m.