This profile has been claimed by the business owner or representative.
2235 Pacific Hwy, San Diego, CA, 92101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
This is the best storage facility around. Excellent customer service and stellar organization. The manager, Steve goes over and beyond the call of duty.
Linda was so very nice, helpful, and informative in the process of moving in! This place is very secure, and clean... I love it! If you need extra room for storage, go to A-1 Storage!!! (A-1 Mira Mesa)
We found A1 Storage here to be exceptional. We would highly recommend Brad and the other staff members. The facility was efficient, clean and the staff was personable.. Our old car was stored for a year here. The car was exactly the way we left it, (perfect) when we came to pick it up.
This is a great location with quality people working at it. If there is a time I need help sorting out paperwork, getting a copy of my bill, figuring out what my code is (yessss I am the one who forgets all the time!), or even getting a cart, the people here always help me with a smile. I expect places like this to have bad service or be a really depressing experience mostly because what would one expect from a storage place? However when I run into any of the employees here I always get a smile and they remember who I am fo... read more
so originally I was ecstatic with A1 self storage, due to there helpful customer service and well priced units HOWEVER the inconsistent pricing is unfair. Yes I do understand that because of utilities from time to time however after inquiring about these interest rates the service representative told me flat out that every few months there will be an increase in rent....WHAT!!!! Personally I think that is dishonest, and clearly it has nothing to do with "utilities", just simple flat out greed.
Business response:
Hi Renee. We're sorry to hear that you're dissatisfied. We work hard to provide the best value to our customers through competitive pricing and by maintaining clean, safe, and secure facilities. Your original monthly rate is not guaranteed for the life of your rental with A-1. From time to time, we find it necessary to make adjustments to our customers' rental rates in order to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. We review rates at 5-6 months and sometimes ... read more
Customer service here is a joke. They rarely answer the phone during business hours and do not return messages. They also increase prices without notice. I will be storing my things elsewhere as of next month.
Business response:
James, I'm sorry to hear that you are experiencing trouble reaching this location. If you send your contact information to social@a1storage.com, I will be happy to put you in touch with the Area Manager.
I moved fro out-of-state into San Diego earlier this year and the people, especially Isaac, could not have been more helpful to me. He provided me with all necessary information and suggestions as to the storage needs that I required for all my extra "stuff". I would definitely recommend the location (very convenient) and the staff. The facility itself is well-lit, clean and well-maintained. Great doing business with this facility and the staff. Jo Ann T
I stored my vehicle here for 8 months while I was out of the country. I paid a little extra for them to move the car (for tire health) and do a trickle charge (whatever that is) on the battery. I had to make a form of payment change at one point and it was easy to do through email. When I arrived back in San Diego, I was able to pick up my car no problem and was out of there in minutes. If you need to store a vehicle and you want to make sure it's well taken care of, look no further!
I have a unit with A1 for my business storage needs. I am in and out of the unit regularly and have had the opportunity to work with most of the people who work here. All of them are fantastic! I receive UPS shipments here and occasionally my unit number is left off by the shipper which can be a major problem. A1 has gone above and beyond to make sure I receive all my deliveries and that they are stored safely in my unit. I've had other storage units throughout the years in San Diego and none of them have been as clean, secu... read more
A-1 Self Storage has a 4.7 star rating with 529 reviews.
A-1 Self Storage is closed now. It will open at 8:00 a.m.