A-1 Self Storage

Daniel K. 

on Yelp

9 years ago

RENTERS BEWARE!!! We were original renters in unit #3(basement) 2 1/2 years ago after the facility first opened. Moved our items in and never touched them. When we moved out 9-8-17, we realized that our mattress had been destroyed by mold. When we contacted Kathleen to let her know, she cancelled our access code although we had one more day per our contract. We never signed the "vacated unit" form, walked the unit with Kathleen for cleanliness, or verbally told anyone we would no longer be in the unit. Kathleen told us... read more

Jennifer K. 

on Yelp

9 years ago

RENTERS BEWARE: We were the original renters of Unit #3 at this facility when it opened in 2015. We just moved our stuff out this past weekend and our movers discovered leaves and water in our unit! The water appears to have been slowly dripping for quite some time and it leaked on our stuff and seeped into a brand new King mattress that was in a plastic cover (note the mattress cover was purchased directly by A-1 Self Storage). Needless to say the mattress was moldy and we have been picking leaves out of boxes, etc. We just... read more

Jonathan R. 

on Yelp

9 years ago

Aside from the ridiculous rent increases after only the first few months, the staff, specifically Kathleen, was very rude. We returned to the unit using the entrance code the facility gave us upon renting. After entering the code, Kathleen came to the door claiming the access code used was for auctioneers only and we weren't supposed to have it. Apparently her previous associate was fired for giving out the auctioneers code and there was a personalized code we were supposed to be using. When we came to the front desk possibl... read more

Michele T. 

on Yelp

9 years ago

The facility is clean, safe, reasonably priced (despite rent increases), well-lit, and a good place to store household goods between moves. Five stars for that. I rented a storage unit here for a little over a year. Within three months of leasing the unit, our rates increased. I wrote a yelp review to express some serious middle class outrage, which resulted in some soft cyberbullying by their "business manager," who gave out details about my account right here on yelp. I deleted my review when she blocked me for asking her ... read more

Matthew T. 

on Yelp

9 years ago

Clean, cool, secure. I wouldn't hesitate to recommend storing your valuable items at this storage facility. 

Susan B. 

on Yelp

9 years ago

Great storage facility! Clean, well monitored and the helpful staff- Kathleen and Alyssa were always available to give help as needed. Price was reasonable as well! 

Bob G. 

on Yelp

10 years ago

If you are looking for a new and clean storage then let me save you some extra effort. This is the place to get storage. The staff, Kathleen and Alisa, were great and very helpful in reserving and finally renting two large storage units. The facility is clean, cool and easy to load or unload, even if you need the freight elevator. I did discuss rent increases but it appears that A-1 is now over that milestone but, as with any monthly service, buyer beware. I would highly recommend this facility and staff to all. 

Bri An H. 

on Yelp

10 years ago

I went to this location to get a storage unit. I called before I got there and Kathleen was a joy to speak to. She answered all my questions over the phone and told me the specials. It was supposed to be 25% off the first months rent. So I made a reservation. When I got there Kathleen and Kelvin were ao helpful she said I qualified for a free month. I was shocked tbat I agreed to pay around $170 & then when she pulled up the space I requested it didn't cost me anything for my first month. If u need a storage unit go see them... read more

John F. 

on Yelp

10 years ago

The storage units are clean, well lit and were nice and cool when we were in there in April-May. The staff is very nice, friendly and helpful. We had a little miscommunication problem about prorating the last months rent to the days we were there. I thought they said they would but in looking at the contract, they do not. It was unfortunate for us as we moved out a few days after we paid the rent for the entire month. Ive used A-1 and Public and I would say both were good, but A-1 better.