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A-1 Self Storage
- Self Storage
- La Habra, CA
About this business
Location details
420 E Lambert Rd, La Habra, CA, 90631, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
What a great facility! Clean, accessible and we'll lit. Nice, clean restrooms also. Our move in and out was smooth and easy. We definitely recommend this location.
Business response:
Thank you, Alyson! Please let us know how we can improve from a 4 to a 5 star experience for you.
I didn't receive my first month free or 3 free boxes like they say they offer. The manager Bryan is extremely rude. He's unprofessional, not helpful and just unkind. I stored my belongings there for 4 months and left because of him. My friend has been storing her stuff there as well for 6 month and also left due to how he treats his customers.If you call customer service to make a complaint regarding his behavior nobody ever calls back to take down the report. I storage facility itself is secure and clean. I liked the fact i... read more
Business response:
Thank you for your feedback, Tawny. I understand that you were put in contact with our Area Manager Scott over the weekend. If your issue remains unresolved, please feel free to reach out to him directly.
Just moved in this past weekend. Great clean facility. Great security compared to most other places, secure gates, cameras, and alarms. Good customer service and well planned facility with everything you need available.
Business response:
Thank you so much, Vincent. We value your business & appreciate that you've taken the time to share your storage experience!
If you have to store stuff, I recommend A-1 in La Habra. The facilities are clean and secure, and the staff are very helpful. I've rented units at A-1 at various times over the last dozen years, and I have never been disappointed. Today, my dad needed to store some stuff, so I took him to A-1 to check it out. Brian was friendly and knowledgeable (as always). He helped my dad figure out the appropriate size unit, showed him around the facilities, and made filling out the paperwork a breeze. My dad is happy about the price, an... read more
Business response:
You're welcome, Michael. I'm so glad to hear we earned your repeat business & referral. I'll be sure to forward your kind comments to Brian.
I don't know how to leave a worse review than a 1 star. If I could do ZERO stars, I would. Their customer service sucked. I was told someone would be there til 7 to assist me, I got there 6:45 and everything was locked up. I had to use the kiosk to get my storage unit instead. I couldn't read it because of the glare so all the fine print got missed. My dad and I got all my stuff in my unit and we went down stairs at 9:58pm. By the time I got my child in the car and we got the Uhaul pulled up, we tried to get the gate to open... read more
Business response:
I'm so sorry to hear you're dissatisfied, Tamara-Michele. If you would like to discuss your situation further with our Regional Manager, please send me an email with your unit and phone number to social@a1storage.com.
Brian was the nicest guy ever and told us step by step on all of the details for a storage unit. Super helpful, totally recommend
Business response:
Great to hear, Emerson! We'll be sure to forward your kind comments to Brian.
As other reviewers have noted, Brian is exceptionally friendly and helpful. The unit was clean. Everything about renting this space was handled with professionalism. Good price, good people. Highly recommended.
Business response:
Thank you for sharing, James!
Very Very clean. Staff is more then helpful and understanding. We went from 2 medium size storage units to 1 large. They helped make the transition very easy. Highly recommend. :) Dawnice Blehm
Business response:
Great to hear, Dawnice! Thank you for sharing.
Very cheap in price, great service, storage unit fits my needs, clean and secure, enough said, oh and Brian rocks!!! He explained everything thoroughly!!!
Business response:
Great to hear, Christian! Thank you so much for taking the time to share your experience with us. We'll be sure to forward your comments to Brian.
Frequently asked questions about A-1 Self Storage
How is A-1 Self Storage rated?
A-1 Self Storage has a 4.4 star rating with 210 reviews.
When is A-1 Self Storage open?
A-1 Self Storage is closed now. It will open tomorrow at 9:00 a.m.