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A-1 Self Storage

4.4
  • Self Storage
  • La Habra, CA

About this business

Consumer ServicesSelf Storage

Location details

420 E Lambert Rd, La Habra, CA, 90631, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.4203 reviews
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Tamara-Michele C.'s profile image
Tamara-Michele C. 
rating
9 years ago

I don't know how to leave a worse review than a 1 star. If I could do ZERO stars, I would. Their customer service sucked. I was told someone would be there til 7 to assist me, I got there 6:45 and everything was locked up. I had to use the kiosk to get my storage unit instead. I couldn't read it because of the glare so all the fine print got missed. My dad and I got all my stuff in my unit and we went down stairs at 9:58pm. By the time I got my child in the car and we got the Uhaul pulled up, we tried to get the gate to open... read more

Business response:

I'm so sorry to hear you're dissatisfied, Tamara-Michele. If you would like to discuss your situation further with our Regional Manager, please send me an email with your unit and phone number to social@a1storage.com. 

Emerson W.'s profile image
Emerson W. 
rating
10 years ago

Brian was the nicest guy ever and told us step by step on all of the details for a storage unit. Super helpful, totally recommend 

Business response:

Great to hear, Emerson! We'll be sure to forward your kind comments to Brian. 

James S.'s profile image
James S. 
rating
10 years ago

As other reviewers have noted, Brian is exceptionally friendly and helpful. The unit was clean. Everything about renting this space was handled with professionalism. Good price, good people. Highly recommended. 

Business response:

Thank you for sharing, James! 

Dawnice B.'s profile image
Dawnice B. 
rating
10 years ago

Very Very clean. Staff is more then helpful and understanding. We went from 2 medium size storage units to 1 large. They helped make the transition very easy. Highly recommend. :) Dawnice Blehm 

Business response:

Great to hear, Dawnice! Thank you for sharing. 

Christian G.'s profile image
Christian G. 
rating
10 years ago

Very cheap in price, great service, storage unit fits my needs, clean and secure, enough said, oh and Brian rocks!!! He explained everything thoroughly!!! 

Business response:

Great to hear, Christian! Thank you so much for taking the time to share your experience with us. We'll be sure to forward your comments to Brian. 

Christina A.'s profile image
Christina A. 
rating
10 years ago

I highly recommend this storage facility. I reserved a unit online and received a call the next morning. I went in today to rent the unit. I was helped by Brian who was helpful and efficient. Signing the papers and being shown around was quick and informative. The prices are reasonable, premises clean, helpful staff. I feel safe with my belongings stores there. 

Business response:

I'm so glad to hear about your experience, Christina. Thank you so much for sharing. Welcome to A-1! 

Amanda R.'s profile image
Amanda R. 
rating
11 years ago

This was my first time using a storage facility and I wasn't sure what to expect. The facility was clean and Brian was friendly and very informative! I feel good storing my belongings there and would highly recommend them. 

L B.'s profile image
L B. 
rating
11 years ago

I am very disappointed with Brian from this location. I was a customer for several years when i was laid off during the worst part of the recession. I had to store all my belongings to rent a room. I made it a priority to pay my storage rent and had some difficulty but I always paid up in full including all the fees they charged. When I got back on my feet I was able to retrieve my belongs and left the storage clean and without owing A1 anything. Now Brian just told me he WILL NOT rent to me. If I was that bad of a tena... read more

Business response:

We want to ensure we're offering the best service possible at all of our locations. I'd like to put you in touch with Scott, the Area Manager for this location. Would you please email your contact information to social@a1storage.com? 

Kristi B.'s profile image
Kristi B. 
rating
12 years ago

I stored my stuff here while I went home for this summer and everyone was really helpful and friendly! Facility was really clean and staff was helpful with explaining paperwork. 

Business response:

Welcome to A-1, Kristi! Thank you for sharing your experience. Have a great summer break! 

Frequently asked questions about A-1 Self Storage

How is A-1 Self Storage rated?

A-1 Self Storage has a 4.4 star rating with 203 reviews. 

When is A-1 Self Storage open?

A-1 Self Storage is closed now. It will open tomorrow at 9:00 a.m.