This profile has been claimed by the business owner or representative.
1337 Old County Rd, Belmont, CA, 94002, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
First off, the staff is awesome. They really went out of their way to make sure I got the best deal when I moved in. I'm moving out soon and they took me off of autopay and pro rated my rent. Always very friendly and willing to help out. Secondly its very clean all around the bathrooms pretty nice and it's a very secure building. They use automatic lighting and even though there is no light bulb inside of a unit there is plenty of hallway light to illuminate. The rent is about what you pay everywhere else. Overall a trouble-... read more
Clean, easy to rent with great access. Discount on boxes and generally very helpful in finding a good unit and fit. Pleased with the service thus far.
Business response:
Thank you for sharing, Harold!
Very impressed. The facility is clean, well lit, and provides excellent customer service. JP opened my account initially and has helped me on a number of occasions since, always going above and beyond. He has a winning personality and is never too busy to answer my questions.
Business response:
Thank you, Shannon. We're glad to hear you've had such a positive experience. I'll be sure to share your comments with JP. I know it will make his day.
The facility is clean. the attendants are courteous and friendly. The piped in music is horrible. But then again, i prefer elevator music. the facilities are easy to use.
I recently had to rent a storage locker in a bit of a pinch when I had to move out unexpectedly from my apartment. After conducting a bit of research around the area for possible options, I narrowed my list down to the top 3 likely candidates and went out to visit each on-site. I won't mention the specific names of the first two places I visited, out of respect and professional courtesy, but needless to say I was disappointed and feeling particularly anxious about what I would find at the third and the impending prospects of... read more
Business response:
Thank you so much for sharing your experience, Rufus.
Good facilities - clean, convenient, reasonably well lit, good music playing in the background, plenty of carts available, seems secure. Excellent service by staff - friendly, helpful, available. They have deals going on throughout the year. Good pricing compared to other facilities around. My experience has been good here; I'd recommend this place.
Business response:
Thank you for the kind words, Yankees Fan. If you do refer a friend or family member to our store, be sure they mention your name at the time of rental. We offer a $20 referral bonus!
I am only reviewing the staff here because it's a storage facility and they did indeed store my stuff. J.P has always been very friendly with me and very helpful. I met James this year and he too is a 5 star customer service rep. These two ALWAYS went out of their way to help any customer I ever saw them with. I had a locker there for a few years and just ended my contract and they made what could've been a headache a much easier situation. Thanks JP and James
James, who works at the front desk, is another reason why I will miss this place. I enjoyed talking with him, and his friendly personality I will miss. He cares about the customers, and you can feel that.
Business response:
Hi Brandy. If you would like to speak to the Area Manager for this facility about your situation, please email your contact details to social@a1storage.com.
Recently I rented a storage unit and was taught how to do the lock, however, the instructions escaped my memory when it came time to do this on my own. I went to the office where James, an employee, was working. I let him know I was having difficulty with my lock and he produced a pretend lock and walked me through the necessary steps. I went back up to the 4th floor where my unit's located and tried again to no avail. I went back to the office and told James his lesson didn't work for me. He told me this was not a problem a... read more
A-1 Self Storage has a 4.7 star rating with 356 reviews.
A-1 Self Storage is closed now. It will open tomorrow at 9:00 a.m.