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A-1 Self Storage

4.6
  • Self Storage
  • El Cajon, CA

About this business

Consumer ServicesSelf Storage

Location details

556 W Main St, El Cajon, CA, 92020, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
4.6380 reviews
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Becky A.'s profile image
Becky A. 
rating
6 years ago

After reading online reviews and someone I know had highly recommended A-1, I'm glad I stopped in just to see what size I would need. Jessica was OUTSTANDING!! She explained everything, the sizes, costs & online payments. She showed me 2, very clean units. As we walked around she pointed out the security cameras. The place was very clean & secure. I was able to rent a unit for 6 months. Jessica's customer service & experience were wonderful!! I will gladly & highly recommend A-1 Self Storage to family & friends!! 

Business response:

Becky, we really appreciate you taking the time to share your wonderful experience with us! We agree, Jessica is an asset to our team and we're delighted to hear you had such a positive experience. We will be sure to forward your kind comments and praise to her. It will brighten her day! 

Reena J.'s profile image
Reena J. 
rating
6 years ago

Gary was very helpful in getting me a unit that was just right for me. This spot was fast, efficient, and well priced. Come check it out! 

Business response:

Welcome to A-1 Self Storage, Reena! Thank you so much for sharing your experience with us. 

Frank A.'s profile image
Frank A. 
rating
6 years ago

Thank you so much to Gary for showing me around the facility. He was very nice and was able to get me the right unit at a great price. The place is safe, secure and and clean. 

Business response:

Frank, thank you for your kind review; we are happy to pass along your comments to Gary here at A-1 Self Storage! 

Jill K.'s profile image
Jill K. 
rating
6 years ago

Gary was awesome! Spoke with him on the phone and then walked into the facility. He was very knowledgeable, efficient and courteous. Great place with great staff. 

Business response:

We're so glad to hear about your positive experience, Jill! Thank you so much for sharing. We'll be sure to forward your kind comments to Gary. It will brighten his day! 

Liiz H.'s profile image
Liiz H. 
rating
6 years ago

Thank you Jessica & Gary. Renting a storage unit online was easy and the assistance you provided me was amazing. I greatly appreciate your patience while I understood the process in accessing my storage unit and competing the lock for me. Thank you !!! 

Business response:

We're so glad to hear about your positive experience, Liiz! Thank you so much for sharing. We'll be sure to forward your kind comments to Jessica and Gary. It will brighten their day! 

Jacob I.'s profile image
Jacob I. 
rating
6 years ago

Quick and easy, very friendly staff. I dont recommend waiting on hold no one answers but if you request for them to call you they give you a call within 5 min. 

Business response:

Jacob, thank you for your feedback and kind review! We apologize for the long hold time. We're currently experiencing higher than normal call volumes. Please don't hesitate to reach out if there is anything further we can do for you! 

Jayne A.'s profile image
Jayne A. 
rating
6 years ago

Best place to rent a storage highly recommend Jessica was very helpful. Shes very generous on helping explaining accurately on renting policy. I am very thankful for Jessica helping us on renting here thank you. 

Business response:

We're so glad to hear about your positive experience, Jayne! Thank you so much for sharing. We'll be sure to forward your kind comments to Jessica. It will brighten her day! 

Michelle C.'s profile image
Michelle C. 
rating
6 years ago

The customer service is excellent and staff is knowledgeable, friendly and helpful. They answered all our questions promptly, followed up with a phone call to facilitate our move-in, and reserved a space for inspection. The facility is neat, well-maintained and secure. Great service! 

Business response:

Michelle, we always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at A-1 Self Storage! 

Joanne L.'s profile image
Joanne L. 
rating
6 years ago

From the ease of renting a unit on line , to the friendliness and helpfulness of the employee , Jessica , my experience with A-1 storage has been great. 

Business response:

Meg, thank you for your kind review; we are happy to pass along your comments to Jessica here at A-1 Self Storage! 

Frequently asked questions about A-1 Self Storage

How is A-1 Self Storage rated?

A-1 Self Storage has a 4.6 star rating with 380 reviews. 

When is A-1 Self Storage open?

A-1 Self Storage is closed now. It will open tomorrow at 9:00 a.m.