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A-1 Self Storage
- Self Storage
- Belmont, CA
About this business
Location details
1337 Old County Rd, Belmont, CA, 94002, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
I really like A-1 Self Storage in Belmont. It's a super clean facility, great staff that work at the place, good value overall. Ive had to use their service twice in my life at different points. First it was J.P. at the front desk, now it's Tim & Manuela who attend to customers. From JP to Tim/Manuela, they're all attentive, friendly and more than capable in their position. Great customer service overall. The place is generally kept in very good condition, is clean, etc. The front is accessible in general to get everything f... read more
Business response:
Hi Max, thank you for this wonderful feedback. It is so good to read such a detailed review about your positive experience with us. Let us know if there is anything else we can do for you, we are always happy to help. Thanks again for the recommendation!
No, I do not recommend A-1 self storage.. the manager Tim was very disrespectful to me from the very beginning.. he talked down to me like I was some sort of low life. The unit he assigned me was very dirty on the floor with no light and unfortunately, since I originally had moved in there, I did not notice how dirty the floor was in my bed. Just got so much dirt and dust on it or my mattress it was really upsetting... They should definitely clean their units a lot better. you have to end up buying their lock you cannot brin... read more
Business response:
Stacy, thanks for taking the time to leave us a review. Upon looking at your records, we only have notes of cordial and positive interactions with you. Our team also waived one of your fees when you vacated to help you out. We strive for 100% satisfaction, and we assure you they would have been happy to do another cleaning of your unit if you found it was not to your standards. We apologize for any misunderstandings and wish you the best.
Manuela was super helpful, provided a tour and answered all my questions. Excellent service
Business response:
Thanks for the kind words about our team, Sam! Manuela is the best.
Manuela was amazing. She provided great customer service. She gave me a tour of a few options and I ended up renting one on the same day. She answered all my questions and made the process super easy.
Business response:
We truly appreciate the amazing feedback, Maria! Manuela is a huge asset to our team and we agree that she's the best. Have a lovely day!
Love the service Manuela provided! Very Professional. Patient. Efficient. Clean unit. :)
Business response:
Jovy, we are so pleased you enjoyed your visit to A-1 Self Storage!
Manuala and Tim did a fantastic job helping me out would definitely recommend coming by
Business response:
Nanou, thanks for your praise and kind comments about our team! We're overjoyed to hear that you enjoyed your visit to our Belmont facility.
This is my first time renting a storage unit and Manuela made it so easy for me to move in! I filled out everything online so it made the process so much easier. They also have moving carts to help load everything into your unit which is super convenient. The building is really secure and has a lot of different measures to make sure the right person has access to their unit. Manuela is awesome because she showed me how to navigate the halls and showed me how the locks work (she's also super friendly and great to talk to!) I ... read more
Business response:
Nicole, thank you so much for taking the time to leave us such a thorough and thoughtful review! We're so glad that you enjoyed talking to Manuela and that you feel your belongings are in good hands in our facility. If you ever need us, please don't hesitate to stop in or reach out!
Manuela was awesome and made the process so easy! I will definitely use this storage facility whenever I'm in need.
Business response:
Thank you for the amazing feedback, Michelle! We'll pass your kind comments on to the team.
I appreciate the true kind hearted and knowledge of all the workers here! I highly recommend this place over EXTRA SPACE any day of the week! Dont be fooled by their prices YOU GET WHAT YOU PAY FOR! I know this is the right place it's clean easy to get to and very safe, staff are friendly and so nice, they respect you and help you! Thank you A1
Business response:
Katie, it makes us so happy to hear that you enjoy working with our staff and that your belongings are safe and secure in your unit! Thank you for choosing A-1 Self Storage.
Frequently asked questions about A-1 Self Storage
How is A-1 Self Storage rated?
A-1 Self Storage has a 4.7 star rating with 356 reviews.
When is A-1 Self Storage open?
A-1 Self Storage is open now. It will close at 5:00 p.m.