A-1 Self Storage's cover image

This profile has been claimed by the business owner or representative.

A-1 Self Storage

4.7
  • Self Storage
  • San Diego, CA

About this business

Consumer ServicesSelf Storage

Location details

5654 Copley Dr, San Diego, CA, 92111, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
WedClosed
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.7315 reviews
Select a rating
Roger W.'s profile image
Roger W. 
rating
9 years ago

They increased my rent from $95 to $104 after only four months. Avoid at all costs. This represents an increase in rent of 9.47% after only being a tenant for four months. Their letter states 'we must periodically adjust rates to offset the increasing costs for maintenance, taxes, insurance and utilities. As a result, your monthly rental rate beginning 7/26/2017 will be $104." I have talked with the employees at this location and they state that the owners of this facility own approximately 50 storage facilities across the c... read more

Hieu B.'s profile image
Hieu B. 
rating
9 years ago

Good clean facility, great staff. Kayla was very prompt with everything that she said she'd do. She said she would contact the manager about my situation and she did it right there so I didn't feel like my situation was brushed to the side. 

Business response:

Thank you, Hieu. Please let us know how we can improve from a 4 to a 5 star experience for you. 

Julie L.'s profile image
Julie L. 
rating
9 years ago

Clean, dry, and felt safe keeping our belongings here. You have to input your passcode to open the door to the hallway prior to accessing your storage unit. I found that they are reasonably priced and gave us a military discount! Also was nice that they provided dollies for their customers to use and had water and chocolates in their front office. 

Business response:

Thank you so much, T L. We value your business & appreciate that you've taken the time to share your storage experience! 

Tim S.'s profile image
Tim S. 
rating
9 years ago

Very good staff at this location. Buildings well designed and maintain cool temperatures. Recommend this site over Uhaul storage nearby. Also, prices competitive, but still expensive. 

Business response:

Thank you so much, Tim. We value your business & appreciate that you've taken the time to share your storage experience! 

Otto Z.'s profile image
Otto Z. 
rating
9 years ago

Good Facility, Good Staff, seems like a decent company. It is very clean and secure. They raised my rent unexpectedly by $30 in fewer than 6 months. I understand the need for increases (especially with Prop I causing everything to go up in price) I just dont like being blindsided. The location manager reached out and has said she will try to keep me posted in advance of any future increases - good enough for me. 

Business response:

I'm sorry to hear you're dissatisfied, Otto. Our store Manager, Kayla, will be reaching out to you to discuss your concerns. 

Patrick F.'s profile image
Patrick F. 
rating
9 years ago

I had two different storage lockers for many years. The place is very clean and the free provided push carts were a blessing. 

Business response:

Great to hear, Patrick! We value your business and appreciate that you shared your experience with us. 

Joya P.'s profile image
Joya P. 
rating
10 years ago

The customer service was great. The front desk manager did a great job assisting me with my unit. The unit itself definitely met my expectations. It was clean and I didn't have any issues with it at all. I'd recommend this storage unit to everyone. 

Business response:

We're so glad to hear about your positive experience, Joya! Thank you so much for sharing. 

Sommer C.'s profile image
Sommer C. 
rating
10 years ago

We needed storage for about 2 months while our house was for sale. It was very simple to set up the reservation online, and Kayla was helpful on-site. They sent a bill at the end of the first month by email, and it was easy to pay online. The facility is clean, climate controlled, and well maintained. There are two detractors that kept this from being a 5-star review. First, I had to pay $10 for insurance when I established the rental agreement online. Even though I promptly brought in satisfactory proof of insurance in lieu... read more

Business response:

Thank you for the feedback, Sommer! 

Michelle A.'s profile image
Michelle A. 
rating
10 years ago

This place is amazing~! the kiosk out front even let me pay my rent for one unit as well as rent another unit and even gave me a lock!! the location is easy to get to and once there i love how it is one way in i have a two year old and only had to worry about cars from one direction which is AWESOME when trying to move stuff with a toddler by myself can be difficult Highly recommend this place! girl at the front desk (sorry i forgot your name) but she was always there.... very polite and considerate! 

Business response:

We are happy to hear you had a great experience, Michelle! Thank you for the feedback. 

Frequently asked questions about A-1 Self Storage

How is A-1 Self Storage rated?

A-1 Self Storage has a 4.7 star rating with 315 reviews. 

When is A-1 Self Storage open?

A-1 Self Storage is closed now. It will open at 9:00 a.m.