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A-1 Self Storage
- Self Storage
- San Diego, CA
About this business
Location details
5654 Copley Dr, San Diego, CA, 92111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | Closed | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Just opened a storage room, and will begin moving in this weekend. Recommended by a family member. Clean facilities, friendly & knowledgable staff.
Business response:
Welcome to A-1 Self Storage, Jay! I am confident our team will assure you have a seamless experience moving in. Thank you for taking the time to share this kind review!
Special thanks to Tony for dealing with a host of unpleasant storage issues and making the process as painless as possible
Business response:
Thank you so much for taking the time to share your storage experience with us, John. We are glad to hear Tony was able to help you out and we are more than happy to forward your kind review to him. It will brighten his day!
I think this storage facility is perfect for 'native San Diegan' "REI [Recreational Equipment, Inc.] (Co-Operative)" members who travel home in-between seasonal jobs, etc. Also, a decent enough location (not best) for residents of rural San Diego to store belongings for urban visits.
Business response:
Thank you, Melinda. We really appreciate you taking your time to share your storage experience and we value your feedback!
This is the quickest storage process ever!!! Thorough and straight to the point. Desls and no hidden fees! Chris and Tony are the greatest. Thank you for the customer service and kindness.
Business response:
Charise, thank you so much for your kind review; we are happy to pass along your comments to Chris and Tony here at A-1 Self Storage. It will brighten their day!
Loved working with Tony. Super friendly and their storage facilities are very well maintained and clean
Business response:
Thank you so much for taking the time to share your storage experience with us, Anissa. We'll be sure to forward your kind words to Tony. It will brighten his day!
Great storage place. Would highly recommend to anyone. No problems at all and rates are very affordable. Friendly staff and a close location as well.
Business response:
We greatly appreciate your recommendations value your business. Thank you so much for sharing, Noah!
Beware of fees on top of fees. Have to have their lock-10, insurance required - 15, the quote that they were able to increase cause you didn't know there was lower quotes 8. Good hours and that is the extent Follow up to Corrinnas's reesppoonnssee, Yes transparent when it is one price when you call, the sales reps questioning who you spoke to and then waffling when asked for the lowest possible price. It is no longer law by California to insist you have insurance. It seems that about 1/2 storage facilities have the requireme... read more
Business response:
Clark, we strive to be very transparent about our costs and fees, and they are very standard within the storage industry. Most storage companies do require some kind of insurance, as do we. If you do not have current renter's or homeowner's insurance, we offer a customer protection plan for $12/mo. We also have individual door alarms at our facility, so we do require that you use a cylinder lock as part of the security system. Those locks are available to purchase in the office, but since you are a Yelper, you might notice w... read more
Clean storage facility. Nice customer service. Free lock with check in on Yelp. First month free, 10x10 only $99. Such a deal.
Business response:
Thank you so much, John. We value your business & appreciate that you've taken the time to share your storage experience!
Kayla helped me out today and was super helpful happy to be at her work . I had gone to the Alvarado Canyon location by the Grandville trolley station in San Diego and had multiple issues with their customer service they did not want to work with me when it came to change my move-in date or pricing or reimbursing my lock (which was only $10) they treated me as if they were annoyed and didn't want to be there . manager was very rude but when I came to the Kearny Mesa location my experience was 200 times better moved in with v... read more
Business response:
Natasha, it is wonderful to hear you are happy at our Kearny Mesa location. Thank you for taking the time to provide us with your honest feedback. Your comments have been forwarded to management and we apologize that you did not initially receive the top notch customer service we strive for. We will gladly share your kind comments an praise with Kayla. It will certainly brighten her day. Thank you again and take care!
Frequently asked questions about A-1 Self Storage
How is A-1 Self Storage rated?
A-1 Self Storage has a 4.7 star rating with 315 reviews.
When is A-1 Self Storage open?
A-1 Self Storage is closed now. It will open at 9:00 a.m.