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A-1 Self Storage

4.7
  • Self Storage
  • San Diego, CA

About this business

Consumer ServicesSelf Storage

Location details

5654 Copley Dr, San Diego, CA, 92111, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
WedClosed
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.7315 reviews
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Samantha B.'s profile image
Samantha B. 
rating
5 years ago

Best storage unit experience yet! I moved out of my 1-bedroom apartment into my friends extra room in her house, so a significant downsize. Thankfully this place is right across the street from my work so I figured it would be easy to access anything I needed. I was right. I started off online and then realized it would just be better to visit the office. Tony was SO helpful. He showed me what size unit would be best for all my stuff, and answered all of the many questions I had. The access hours are great, and it's always c... read more

Business response:

We're so glad to hear about your positive experience, Samantha! Thank you so much for sharing. We'll be sure to forward your kind comments to Tony. It will brighten his day! 

claudia r.'s profile image
claudia r. 
rating
5 years ago

Great service very friendly and helpful staff. They explain every detail and they answer every question you might have. 

Business response:

Claudia, thank you for your kind review; we are happy to pass along your comments to the team here at A-1 Self Storage! 

Ingrid C.'s profile image
Ingrid C. 
rating
6 years ago

Needed a storage at the last minute, Tony and Dominique were great in finding and reserving a storage unit for me. Place is super clean, great service Highly recommend 

Business response:

Ingrid, thank you for your kind review; we are happy to pass along your comments to Tony and Dominique here at A-1 Self Storage! 

Sherrie M.'s profile image
Sherrie M. 
rating
6 years ago

Check in was easy and safe. Every one 6 feet apart and wearing masks. No contact. All transactions can be done on line and very good service. Space was clean and walls were metal instead of drywall. Ceiling was high and door generous. Door could use some grease. Very pleased with A1 Storage 

Business response:

Thank you for taking the time to let us know how we did, Sherrie. We really appreciate your feedback on how we are operating during this time and we are glad to hear you are pleased with our online rental process! 

Alexandria F.'s profile image
Alexandria F. 
rating
6 years ago

Chris was extremely helpful in getting me into my first storage unit. He explained everything clearly and was very efficient! Highly recommend A-1 self storage 

Business response:

Alexandria, we appreciate you taking the time to share your experience with us! We agree, Chris is an asset to our team and we're delighted to hear you had such a positive experience working with him! 

Ashley B.'s profile image
Ashley B. 
rating
6 years ago

I was driving down from Costa Mesa with 95% of my belongings and noticed that it would be 5:55 when I finally got here. They close at 6! So I called ahead and let them know that I would be cutting it close. Then traffic got worse and we actually arrived at 6:01. I was worried they would close and I'd need to come back in the morning, but Tony was so understanding and stayed to help me with the unit. Now THAT'S customer service!! Thank you, Tony! You've made a loyal customer out of me and I'll recommend this place to anyone w... read more

Business response:

Ashley, we appreciate you taking the time to share your experience with us! Tony is an asset to our team and we're delighted to hear you had such a positive experience with him! 

Nikki R.'s profile image
Nikki R. 
rating
6 years ago

I have had a unit at this location for almost two years. Staff has always been courteous and helpful. Yesterday there was an issue that required moving my unit. The facility manager, Tony, was immensely helpful and collected in what could have been an easy situation. On top of excellent customer service, he brought up an extra cart and helped move my things personally. What otherwise could have been a very frustrating experience turned out fine. I am grateful to Tony for his assistance, professionalism and for making things ... read more

Business response:

Nikki, we appreciate you taking the time to share your experience with us! We agree, Tony is an asset to our team and we're delighted to hear he was able to resolve your situation in a positive and professional manner! 

Emz R.'s profile image
Emz R. 
rating
6 years ago

This place is great, convenient location, easy access from 52/805. I've had an A-1 unit before at a different location and this one is far superior. The access hours are great, too. Their passcode entry and exit system is easy. I especially appreciate the kindness and patience of one employee in particular, Tony. He is awesome! If I need to use a self storage service again, I'll go out of my way to come to the Copley location. 

Business response:

One of the highest compliments we can receive is to earn your repeat storage business. Thank you so much for taking the time to share your storage experience. Your kind comments will brighten Tony's day! 

Nghia H.'s profile image
Nghia H. 
rating
6 years ago

Tony is super helpful. He is patient and took his time showing me all the storage units that I question. Very informative and knowledgeable. I highly recommend this place because it is very good with great services. 

Business response:

We're so glad to hear about your positive experience, Nghia! Thank you so much for sharing. We'll be sure to forward your kind comments to Tony. It will brighten his day. 

Frequently asked questions about A-1 Self Storage

How is A-1 Self Storage rated?

A-1 Self Storage has a 4.7 star rating with 315 reviews. 

When is A-1 Self Storage open?

A-1 Self Storage is closed now. It will open at 9:00 a.m.