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A-1 Self Storage
- Self Storage
- El Monte, CA
About this business
Location details
12260 Garvey Ave, El Monte, CA, 91732, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
I wanted to rent a small place that was clean, safe, with good lighting and had air conditioning. The first place I called quoted me a price for more space than I needed, I'm not sure if they had smaller spaces but they didn't offer it, it would've been twice the price. This storage facility was fair and the customer service was great. Maritza and Susan were polite and friendly, they explained everything with patience and showed me and my friend around with courtesy. I would recommend it to anyone, they also have carts to u... read more
A1 in El Monte was a great experience. This place plays no games. You pay them and they keep your stuff safe. I had no hassles. There service is great, particularly Susan at the front desk. I wound up in a pickle as the guy I was sharing my space with skipped town. Susan really helped me out of a sticky situation. Super sweet and helpful attendant and a trouble free storage experience lets me give them 5 stars. Thanks guys.
This company was able to have my original comment removed by Yelp. My car was hit, another car had trash completely shoved under it. I couldn't believe what was happening to my stored vehicles. After asking for the footage for the hit and run, they gave me a copy completely coded. It was impossible to review the accident that took place. Management never apologized for any of those actions, she just said she'll review. Very corrupt place to store your vehicles, I can only imagine actual storage. Very disappointed and this bu... read more
Business response:
Hello Carlos! We're sorry to hear that you were not satisfied with our efforts to accommodate you during your time storing with us. We searched our footage and found out who damaged your car and shared everything we knew so you could file a claim and get reimbursement. For a myriad of reasons, we do not typically share footage with customers directly, which is why we instructed you to have your insurance company or the police reach out to us.
In process of moving and need additional storage we found this self storage location nearby our home and very convenient. Maria helped us with the different option of storage and picked out the best for us. Very helpful. Would refer to anyone who need self storage here.
Business response:
Thank you for sharing your positive storage experience, Ron. We're looking forward to your next visit with us!
Looking for a self storage and find this place. Maria is the girl who served me with such good manners and consideration. This place is super clean and my storage room even got a 50% off for the first 2 months. Elevator is so close to my storage with company carts you can use. Highly recommended
Business response:
Thank you so much, Kelvin. It's amazing to hear that you're loving your move-in specials and the location of your unit. We value your business and appreciate that you've taken the time to share your storage experience!
First time renting a storage unit and Susan was so kind in explaining everything to us. Ommi was also super helpful over the phone, I'm super appreciative of them both
Business response:
We're glad you had a pleasant rental experience from start to finish, Melina! It was our pleasure serving you and we'll be sure to let our team know how much you appreciate their efforts.
I found this storage online and through a family member. Both Ashely and Susan have been helpful through the beginning process!
Been a tenant here for quite some time already , I've always been treated here with respect by the ladies that work here. Would definitely recommend anyone in the area looking for a safe and nice storage warehouse for all your valuable stuff!
Business response:
Joe, we're so glad that you have been enjoying storing with us so far! We promise we're always here to help if you need us.
Came to open a unit Susan was super helpful and patient! It's in such a convenient spot next to the freeway exits loved it!
Business response:
We're so happy we could help, Melissa!
Frequently asked questions about A-1 Self Storage
How is A-1 Self Storage rated?
A-1 Self Storage has a 4.8 star rating with 696 reviews.
When is A-1 Self Storage open?
A-1 Self Storage is closed now. It will open at 9:00 a.m.