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A-1 Self Storage
- Self Storage
- El Monte, CA
About this business
Location details
12260 Garvey Ave, El Monte, CA, 91732, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Susan and Maritza are a pleasure to deal with. Very professional, knowledgable and very easy to work with. Helpful and a pleasure to deal with. Wouldn't go anywhere else. I live in Santa Monica and it's a long drive to do business with these folks. But it's worth it. Thanks so much!! Very highly recommended. Maritza, you rock!
Business response:
Thank you so much, Joel. We value your business & appreciate that you've taken the time to share your storage experience!
Today was my first time here at this place. I had reserved a space online and I received courtesy call first thing in the morning from Susan. I have to say, Susan is the most wonderful lady to work with. She took the time to show me the space before I rented it. The coupon on the Yelp app was not working properly today, which would have allowed me to get 50% off my first month's rent, but all she needed was a screenshot sent to them, and there you go! 50% off my first month. Also, open checking in, you get 3 free small boxes... read more
Business response:
Thank you so much for taking the time to share your experience with us, Andrew. We'll be sure to forward your kind words to Susan!
Susan's customer service was amazing. She was the difference between me choosing A1 storage over Public Storage. Thank you!!
Business response:
Welcome to A-1, Mario! We're glad to hear about your positive experience. Thank you so much for sharing! We'll be sure to forward your kind comments to Susan.
I was there for a few years. Susan and Maritza were just awesome, there customer service is top notch. I recommend A-1 to everyone. Thank you and I hated to leave.
A-1 storage is one of the best storage facilities around! I've used "other" storage facilities that have been a hassle to deal with. Maritza and Susan have been a real pleasure to deal with! I will be coming back for my future storage needs!!
Business response:
Great to hear, Esteban! Thank you for sharing your experience. I know your comments will make Martiza and Susan's day.
Stuff Susan very nice, very helpful, thank you. Highly recommended. I got a 8x10space with a reasonable price. The space was very clean, enough lights. Only difficulty was the key pad are far away from the drive way, you will have to got off your car and punching the numbers. It's really not convenient during the raining day. Other parts so far so good.
Business response:
Thank you so much for your business, Haojie! We value your feedback. We'll be sure to share your comments with Susan!
I came here looking for a small storage with a decent price. And this place is it! I was provided with above and beyond service by Maritza. She was amazing! Maritza accommodated all my needs because she understood my circumstances. Also, Susan has helped me along the process as well. These two are both the sweetest ladies and I am thankful for their help with providing me a conveniently located storage space.
Business response:
Thank you so much for sharing your experience with us, Joanna. I'll be sure to forward your comments to Susan & Maritza. It will brighten their day.
Maritza truly goes the extra mile and beyond! I would give her 10 stars if I could. I had to commute from Santa Monica and I was worried that I wouldn't make it to their office before closing. Maritza offered to stay and wait for me! (Luckily I made it in time). Wow. Simply amazing. The process was so quick but Maritza was very clear with what I was signing up for and did an excellent job of explaining the application. Extraordinary service, gracious communication, and the best.
Business response:
I'm so glad to hear that everything went well, Susan. Thank you for sharing your experience!
I rented a storage from here from Oct 2014 to August 2015. Quick and friendly service from Susan from the beginning to the end. Susan and Maritza is an awesome team! They are there when you have questions or need help. Spacious location with clean units and facility. Hours of operation is from 7am to 7pm and assistance from 9 or10pm to 5 to 6pm. They even stay late to help me out with the moving to and from. Never had this kind of treatment elsewhere and even got some friends to rent here. Bottom line: No bugs, hostility, me... read more
Frequently asked questions about A-1 Self Storage
How is A-1 Self Storage rated?
A-1 Self Storage has a 4.8 star rating with 735 reviews.
When is A-1 Self Storage open?
A-1 Self Storage is open now. It will close at 5:00 p.m.