This profile has been claimed by the business owner or representative.
A-1 Self Storage
- Self Storage
- Fountain Valley, CA
About this business
Location details
16842 Harbor Blvd, Fountain Valley, CA, 92708, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | Closed | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Jesus was amazing and made the whole process go so smooth. My MIL had passed and we needed a unit asap. Jesus showed us all the open units. He was kind and patient. Even stayed late to help us. The facility is clean and very well maintained.
Business response:
Cheryl, we appreciate you taking the time to share your experience with us! We agree, Jesus is an asset to our team and we're delighted to hear you had such a positive experience! We look forward to serving you again in the future!
I'm fairly new to this establishment but day 1 was already great because Mr Arias the front desk gentleman who attended me was so professional and helpful he made my transition into his establishment most pleasant. He showed me around and gave me the full ins and outs of how everything worked.
Business response:
We sincerely thank you for the positive review, and look forward to seeing you again soon!
Danny was very helpful and upfront about all costs. We feel confident our storage is in good hands!
Business response:
Johnnie, we appreciate you taking the time to share your experience with us! We agree, Danny is an asset to our team and we're delighted to hear you had such a positive experience! We look forward to serving you again in the future!
Just rented a new space unit here and the place is great prices are also great and Danny is the best she was very helpful and friendly really recommend this storage
Business response:
We're so glad to hear about your positive experience, Antoni! Thank you so much for sharing. We'll be sure to forward your kind comments to Danny.
WARNING: Notified by phone this morning that storage unit was burglarized (along with several others)over the weekend. NO POLICE NOTIFIED "Because it's not our stuff". The metal locking component to the doorframe was sawed through... Staff stated that area manager Scott Yeaman had been on the property that morning and was aware, but it's up to the individual to notify police.... Most of what was stored is now gone.
Business response:
We are very sorry your unit was burglarized and I understand how you would feel like we were not responsive when we called you and didn't call the police. Our practice is to notify someone immediately if we suspect a burglary and do what we can to re-secure the unit. We encourage you to file a police report and we will help the police in any way we can. Unfortunately the police won't take the report from us since we were not the burglarized party and we have no idea what was taken from the unit. Feel free contact the Are... read more
Dany was really helpful with our rental storage unit. The process was quick and smooth. Great service!
Business response:
We're so glad to hear about your positive experience, Jaime! Thank you so much for sharing. We'll be sure to forward your kind comments to Dany.
Dany was very helpful and friendly. The unit is exactly the size I needed. Great move in special!
Business response:
Anni, thank you for your kind review; we are happy to pass along your comments to Dany.
So easy to rent a unit online. Customer service is spot on. Dany is very helpful and friendly. So happy to have found such a great place for storage.
Business response:
Annie, we appreciate your positive review about your recent experience with us! We'll pass your kind words on to Dany.
DO NOT STORE HERE! This is the THIRD time we have come here to get our stuff from our second floor storage unit and the elevator will not work! Door says open till 8 PM. Everything is locked up. There are people living on site in the upstairs apartment that just say "oh sorry we just live here we don't work here", call the emergency number, they are not even affiliated with A1. So they reach out to the on call number and then call me back saying "oh they said that you'll have to wait until morning and nothing can be done abo... read more
Business response:
Thank you for your feedback, Melissa. Our Area Manager, Scott, will be reaching out to you to discuss your concerns.
Frequently asked questions about A-1 Self Storage
How is A-1 Self Storage rated?
A-1 Self Storage has a 4.6 star rating with 217 reviews.
When is A-1 Self Storage open?
A-1 Self Storage is closed now. It will open at 9:00 a.m.