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A-1 Self Storage

4.7
  • Self Storage
  • Lake Forest, CA

About this business

Consumer ServicesSelf Storage

Location details

26390 Forest Ridge Dr, Lake Forest, CA, 92630, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.7266 reviews
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Mercedes D.'s profile image
Mercedes D. 
rating
10 years ago

I would appreciate if they could also offer pick up or vans rental service. When you are not a professional you may find that stuff does not fit in your car!!! 

Business response:

Thank you for the feedback, Mercedes. Although we don't offer vehicle rental services, we can make recommendations to get the moving help you need. 

Bryan S.'s profile image
Bryan S. 
rating
10 years ago

After checking out other similar storage facilities in the area, we chose A-1 Lake Forest because of (1) better prices and (2) access to storage units 365 days a year. We ruled out the facilities that don't offer access to units on major holidays. Our 40-hour work week forces us to handle stored items on holidays as well as weekends, so A-1 was our obvious choice. We have not been disappointed. Clean, secure, and the customer service by Billy is great. 

Business response:

We are glad to hear that you had a positive experience with us, Bryan! Thank you for taking the time to share your feedback! 

Frank J.'s profile image
Frank J. 
rating
10 years ago

Just your typical storage place. They hook and switch. I came in with a 39 per month catch. I needed insurance right off the bat, so it went up to 49. Understandable that there's insurance rates. Half way through my first year it goes up to 57 dollars. Now 1 year later it goes up again. What started with 39 dollars a month, is now 59 dollars and most likely rising. I also fail to mention that I had a major issue with this place half way through the year, that actually put my business in jeopardy and there was no one to con... read more

Business response:

I'm sorry to hear you are dissatisfied, Frank. I would like to put you in touch with our Area Manager, Scott. Would you please email your contact information to social@a1storage.com? Or you may respond to my earlier private message via Yelp. 

K J.'s profile image
K J. 
rating
10 years ago

I've been meaning to write a review for a little while now and I keep forgetting, but a Friday afternoon is as good as any time to catch up on some thank-you's. However, as I scroll through these reviews, Im a little astonished at how many people beat me to it. This place is awesome, and it's awesome because of Billy. Period. I had an 'incident' recently that required a lot of handholding and special support and Billy was there behind each phonecall and email to help. He's prompt, professional and exceptionally competent. I ... read more

Business response:

Thank you, K.J! We value your business and appreciate that you've taken the time to share your experience. We'll be sure to forward your comments to Billy. It will brighten his day! 

Tracy C.'s profile image
Tracy C. 
rating
11 years ago

Excellent customer service. Friendly and thorough with all needed to know info. Best hours for access in the area. Thanks A1 Lake Forest. 

Ryan T.'s profile image
Ryan T. 
rating
12 years ago

This is my second stint at this particular location and they are as awesome as ever. We've worked with Maricela on both occasions and she's cool, calm, and professional. The storage facilities are clean and the employees have all been helpful. The second floor units do get a bit warm during the summer, but I think that has more to do with the recent heat waves. Access is very controlled. Check their website for regular specials. 

Kristen H.'s profile image
Kristen H. 
rating
12 years ago

We picked this storage company based on the location. It was very close to our house. We were greeted by friendly and helpful staff . The storage units were what we were looking for. The location was convenient. I felt very comfortable and confident about putting my stuff here. I really liked the staff. You do receive free boxes with check-in, so that was a bonus! 

Kelsey C.'s profile image
Kelsey C. 
rating
12 years ago

Great staff great rates very friendly!! Easy access to units! Very helpful when moving is a pain in the butt!! 

Frequently asked questions about A-1 Self Storage

How is A-1 Self Storage rated?

A-1 Self Storage has a 4.7 star rating with 266 reviews. 

When is A-1 Self Storage open?

A-1 Self Storage is closed now. It will open at 9:00 a.m.