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A-1 Self Storage
- Self Storage
- Lake Forest, CA
About this business
Location details
26390 Forest Ridge Dr, Lake Forest, CA, 92630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Found this place online after reading the reviews and went and checked it out. I got there just as the nice lady came back from lunch..perfect timing! She was very friendly and pleasant to talk to. She gave me the pricing and Showed me the units. After talking to my husband we chose a 8 x 10 unit. It has elevators and plenty of carts to move your stuff. Security gate.
Business response:
C B., thank you so much for your kind review. That is wonderful news. We are happy to pass along your comments to Crystal here at A-1 Self Storage. It will brighten her day!
Crystal was amazing in helping me get situated into my storage unit. Don't hesitate to look for another storage unit. Thanks
Business response:
Thank you so much for taking the time to share your storage experience with us, Chris. We'll be sure to forward your kind words to Crystal. It will brighten her day!
Very clean... Lucy was very accommodating and just made our move easier and stress-free! Just what we needed!
Business response:
Faye, we sincerely thank you for the positive review, and are happy to share your kind words with Lucy. It will make her day!
I have been very upset with my fiancé for accepting the unit in the condition it's in. There are spider webs all over anddust and wasps nests. My parents have had stuff stored in storage since '95 when we opened it after years inside is comparable. The two stars are for the open until 10pm. I have always been very satisfied with A1 in the past anytime I have used them. The Fullerton location is very good. It shouldn't be this bad. They charge enough for units that you would think they would take a pole brush for cob webs and... read more
Business response:
Christie, I'm not sure how we can help you. I responded to your review on 4/22, which was then deleted. I responded to your review posted on 4/26, and we haven't heard back. After the 4/26 review about your fiance's unit, you rented a unit as well. Our store staff has explained to your fiance what needs to be done to proceed with any claim, and we haven't heard back. In order to resolve your issue, we need you to contact our office staff to work towards a resolution.
Rented online, super easy. Access hours are great and the front office help was very friendly.
Business response:
Hi Mike, thank you for sharing. We appreciate your positive review about your recent experience with us!
I was of thinking betraying A1 self storage and going to Extraspace storage by the freeway and Bake. I am so glad that I decided to stay with A1. This facility is far superior to any others in the area. Always clean and it even smells clean. Nice wide doors, cement floors. The staff is always helpful and Crystal was awesome in assisting me with upsizing my storage unit when I needed more room. I highly recommend A1 storage to anyone in the area.
Business response:
Heather, we are so happy you chose to stay at A-1 Self Storage and we were able to better accommodate your needs. Your recommendation mean so much to us and we are happy to have earned it. Thank you so much for taking the time to share you positive experience with us!
Crystal did great! They have long access hours, unit is clean! Facility is amazing. No hassles :)
Business response:
Thank you so much, Eja. We value your business & appreciate that you've taken the time to share your storage experience!
They have always been so helpful to me. The manager is awesome and its easy to access 24/7 which i love.
Business response:
Hi Julie! We're so happy we were able to help you out! We'll be sure to forward your kind words to our Crystal and Teresa. We are very proud to have some of the longest access hours in the area from 6 am to 10 pm for your convenience.
Crystal & Teresa have been an absolutely pleasure to work with! We are so happy we went with them! Highly recommend this facility & this staff!
Business response:
Hi Mark, thank you so much for your positive comments about A-1 Self Storage! We'll be sure to forward your kind words to Crystal and Teresa.
Frequently asked questions about A-1 Self Storage
How is A-1 Self Storage rated?
A-1 Self Storage has a 4.7 star rating with 266 reviews.
When is A-1 Self Storage open?
A-1 Self Storage is closed now. It will open at 9:00 a.m.