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3911 Pacific Hwy, San Diego, CA, 92110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
I was shopping for a place for storage and when I met Alexis and Leo I was pleasantly surprised at how friendly and helpful they are!! Alexis even let me hold the space I was interested in for a short time(days). When I made my decision I came back and Leo helped me with the check-in process and again a pleasant, helpful, and friendly experience. The place has easy access and the air conditioning and radio are awesome. I don't like listening to my ear buds when going thru stuff in my storage room, so having the radio is awes... read more
Business response:
Thank you so much for taking the time to share your storage experience with us, Wall E. We'll be sure to forward your kind words to Leo & Alexis!
Leo at the front desk was amazing!! I called him minutes before they were closing and he was able to give me the keys and have me sign the contract all in time for my movers to deliver my items. I'm so happy he was able to accommodate us even though we were there last-minute. Thank you!!
Business response:
Thank you so much for taking the time to share your storage experience with us, Marianna L. We'll be sure to forward your kind words to Leo!
Friendliest and well informed staff, super helpful, I love them. I had a unit here for almost a year and everything was great until about a week or two before I closed my unit. I went there one morning and there were these guys working out of their basement unit with guns and ammunition and wires and things that made me feel uncomfortable. It also seemed like they were selling stuff. I told the staff and they told me he was military, which I'm sure they shouldn't have told me. I don't care if they are military I wish I was i... read more
Business response:
Thank you for your feedback, O. J.. I'd like to put you in touch with our Area Manager, Brian, to discuss your concerns. Please feel free to call him at 619-229-4426. Or you can email me at social@a1storage.com with your contact information and I will relay your information.
Used the storage facility again. The process for renting, access to and from the storage unit and closing out the rental was painless. Everyone we dealt with was very professional and helpful. No complaints.
Business response:
Great to hear, Ann!
The staff at this location was helpful and responsive during the year plus that I had units there. The units were always maintained and accessible, and there were sufficient handtrucks available as needed.
Business response:
Thank you for taking the time to share with us. Please let me know how we can improve to a 5 star experience.
Great location, and super fast check-in service. Very friendly employees, the facilities are very clean and seem very safe, access to our unit is very easy. No complaints!
Business response:
Thank you for sharing, Kai! We appreciate your feedback.
Isaac was very friendly and reassuring. This was my first storage rental and he walked me through the details of use of the space and billing. He also looked up units at other locations to ensure I was getting the best deal in the location that worked best for me.
Business response:
Welcome to A-1, Karen. Thank you for sharing your experience with us! We'll make sure to share your comments with Isaac.
As my wife and I work to decide on a long-term plan for some of our belongings, we opted to rent a unit for the interim while we make the most out of our 1BD apartment (and the lack of closets) in the Downtown area. From the first interaction I had with the A1 representative, I couldn't help but notice how easy and accommodating they strive to be as a company. These guys are extremely helpful and courteous...I would honestly give a 6 star rating if yelp allowed. Within an hour, I was signed up and had moved most of our items... read more
My experiences with this A1 storage location have been excellent. The staff is outstanding--extremely friendly, helpful and kind! The storage units are clean and easily accessible at all times of the day and night. I highly recommend this location!
Business response:
Thank you for sharing with us, Nancy! I'm glad to hear our 6 am to 10 pm access hours fit your needs.
A-1 Self Storage has a 4.7 star rating with 371 reviews.
A-1 Self Storage is closed now. It will open at 9:00 a.m.