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A-1 Self Storage
- Self Storage
- San Diego, CA
About this business
Location details
3911 Pacific Hwy, San Diego, CA, 92110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
I have had 2 10X10 units here since Aug 2020. I Just received notice of a 10% increase for one of them. I suspect another will be coming shortly for the other. I'm not allowed to raise the rent on tentants in my rental property during the year but these guys can do it within a few months. What the hell? I am NOT happy about an increase so soon after renting and will be looking for alternative options ASAP.
Business response:
We're sorry to hear that you're dissatisfied, John. We work hard to provide the best value to our customers through competitive pricing and by maintaining clean, convenient facilities. Your original monthly rate is not guaranteed for the life of your rental with A-1. From time to time, we find it necessary to make adjustments to our customers' rental rates in order to keep up with the rising costs associated with providing top-notch service and a clean, well-maintained facility.
A-1 Self Storage in little Italy is amazing! Customer service was always the best for the seven months I stored my stuff there. I highly recommend to anybody especially to military due to the 10% military discount
Business response:
We sincerely thank you for the positive review, and look forward to seeing you again if you ever need storage again.
Awesome customer service! Very helpful and nice. I've been a customer here for about a year and I have 0 complaints.
Business response:
Hi Claudia, we are very happy to provide you with such a positive experience!
I've used this storage many times it's easy to get to and the staff is great! I will continue to recommend A-1 storage!
Business response:
Donovan, thanks for your praise and kind comments about our team!
I needed storage space last minute and A1 came through. They were very professional and friendly and the process was really easy and quick. I would recommend them.
Huge THANK YOU to Leo, & Alex for being so accommodating! Great customer service! Highly recommend.
Business response:
Thank you so much for taking the time to share your storage experience with us, Amanda. We'll be sure to forward your kind words to Leo and Alex.
I found them online and loved that they had some awesome specials... first month free! I booked, they kept in contact via text and eMail to remind me of my start date, and everything was so easy. The location was easy to find, ample parking and easy elevator access to load/unload. I opted for climate controlled and am very happy with the whole thing. Pro tip: check on on yelp for a free lock (w/ three keys!). You'll need a special lock for this unit anyway.
Business response:
Sara, we always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at A-1 Self Storage!
We've used this location for about five years and have been so happy! The staff is incredibly helpful and friendly. We've transferred units a few times for more space and the process has been simple and the staff has been accommodating. The area and floors are clean and everything is well kept. Can't say enough good stuff about this place- would definitely recommend to others!
Business response:
Thank you, Ryan. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
It's a nice place to storage but they keep Jacking up the rent every few months they're not worth the price that you pay to keep your stuff there I only get SSI from social security They keep saying the wreck bills up because of cost a living will my cost a living doesn't go up every month so now I have to move out because I can't afford to keep my stuff here but they don't give a shit at all Also why was switching my stuff from one storage unit to a smaller storage unit 1 of the tenants backed into my car and took off leo n... read more
Business response:
Steven, we're sorry to hear you're dissatisfied. We try hard to provide the best value for your dollar, and our costs to maintain a top-notch facility do increase. Also, I'm sorry to hear that someone hit your vehicle, but Leo reported the accident to you as soon as it was discovered. If you feel the need to discuss your concerns with his Area Manager, Robert, please email your contact details to social@a1storage.com, and we will have him follow up.
Frequently asked questions about A-1 Self Storage
How is A-1 Self Storage rated?
A-1 Self Storage has a 4.7 star rating with 371 reviews.
When is A-1 Self Storage open?
A-1 Self Storage is closed now. It will open tomorrow at 9:00 a.m.