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2235 Pacific Hwy, San Diego, CA, 92101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
Very cocky and rude customer service! The employees park their cars in the loading bays all day so, the customers have to find street parking to load and unload. I asked if they could move their car so I could load my stuff and they(Leo) laughed at me and said no.
Business response:
I'm sorry to hear you've experienced anything other than 5 star service, Klauth. I've forwarded your comments to the appropriate Area Manager for the location at 3911 Pacific Hwy.
Cheapest moving boxes in the game and you get a volume discount if you purchase more than 10 items. The staff is helpful and carried everything out to my car for me. Highly recommend!!
Business response:
Great to hear, Elizabeth!
Great location for Downtown residents. Use the north entrance/exit if you plan to turn south on PCH. The south entrance is a right turn only (north only). Facility is very clean, organized and well managed. Security looks great and hours are reasonable. So far so good.
Business response:
Welcome to A-1, Keith! Thank you so much for sharing your experience.
I just rented a very large space here even though I'd originally expected to rent a smaller, less expensive space but after a very thorough walk through with Daniel - who listened intently to my needs and explained numerous options - I ended up saving money due to various specials and discounts available. As well, there were other perks as the unit was in a cooler part of the building, very close to the elevator and plenty of parking for the moving truck. I'll be storing my car here as well when I leave for one month's trave... read more
Business response:
Welcome to A-1 Self Storage, Brian! Thank you so much for sharing your experience. I'll be sure to forward your kind words to Daniel.
Convenient, Clean, brightly lit, helpful staff. We have stored our things here for years without any issues, and just chose them to store our entire household goods while we transition from one home to another.
Business response:
Thank you so much for sharing your experience with us, Martha! I'm so happy to hear you've entrusted us with your belongings during your move. Please be sure to let us know if you need any further assistance.
I've stored in a few places and this is one of the best. Reasonably priced, clean, good access and very professional and friendly service, especially by Leo but all staff were very good.
I was pleased with the service I received both on the telephone when I reserved a space and doing the paperwork. The space is exactly as advertised. They were very busy on the Sunday when I moved in so I had to wait both for a cart and for the elevator. Other days have been fast and convenient.
Business response:
Welcome to A-1, Charlotte. Thank you so much for taking the time to share your storage experience with us.
Raymond was so gracious and helpful. He took the time to walk me through the lay-of-the-land He was so accommodating. The space seemed much smaller than advertised. I didn't have a measuring tape to verify it. I did feel a little deceived. I just paid my bill and they added a $10 protection plan that I never agreed to. Again, Raymond who works the front desk is a class-act, the company, however seems sleazy. I would not recommend them. I prefer working with a company that has integrity.
Business response:
Thank you for your feedback, Noelle H.. Our Area Manager, Brian, will be reaching out to you to discuss your concerns.
The place is immaculate and the people are competent and pleasant. I feel our cars and belongings are in good hands during our transition in housing. Also the location near the airport is excellent. Note if you use uber to get to the airport they will pick you up at the Hilton next door.
Business response:
Thank you so much, Ima. We value your business & appreciate that you've taken the time to share your storage experience!
A-1 Self Storage has a 4.6 star rating with 500 reviews.
A-1 Self Storage is closed now. It will open at 8:00 a.m.