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A-1 Self Storage
- Self Storage
- San Jose, CA
About this business
Location details
1701 Senter Rd, San Jose, CA, 95112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
John gave me Excellent customer service offered different options for my situation extremly helpful
Business response:
Thank you so much for taking the time to share your storage experience with us, Veronica. That is wonderful news. We'll be sure to forward your kind words to Jonathan. It will brighten his day!
Thanks to John for your kind help over the phone in walking me through how to set up my online account, reminding me of my gate code and what my(lost!) key looks like so I can hopefully find it. Great service!
Business response:
Thank you so much for taking the time to share your storage experience with us, Tiffany. We'll be sure to forward your kind words to John. It will brighten his day. If you need anything else please don't hesitate to reach out!
I had the greatest experience with A-1 storage. I used them for about 14 months while inbetween moves and never had an issue. The facility is super clean and I always felt safe, even at night. Their rates were competitive across San Jose and I couldn't find anything to match them. I would highly recommend!
Business response:
Hi Sarah, thank you so much for your positive comments about A-1 Self Storage! We will be here if you ever need storage in the future. Take care!
This is a clean facility with competitive prices. I was happy to store my stuff here for a few years. Chris is very cheerful and helpful and I found the other staff to be helpful as well.
Business response:
Lisa, thank you for your kind review; we are happy to pass along your comments to the team here at A-1 Self Storage!
As I indicated in another storage facility review, I have used up to 10 different storage facilities in the Bay Area over the past eight years. This location has been the best. The staff is professional and the facility is secure and clean; it feels safe. The prices are very competitive, and the hours are great. I highly recommend this place.
Business response:
That is wonderful news, Jimmy. Thank you so much for taking the time to leave this kind review!
John was very helpful . Provided us with the best plan to accommodate to my needs. Thank u!
Business response:
That's great news, Moe. Thank you for sharing!
I just moved out of this facility. It is a great, clean, and safe location. I never had a problem with all the people that work here. The place was clean and I never experienced any problems. Chris the manager is very responsive to questions or concerns. Great Customer Service! I would definitely use A-1 and the Senter location again.
Business response:
Thank you so much for taking the time to share your storage experience with us, Alice. We appreciate your positive feedback and we'll be sure to forward your kind words to Chris, Andrea, and Dana.
I was super excited when I found the rental rates at this location were significantly lower than most of its competitors in the area. On my first visit the staff was very pleasant and professional, and during my tour of the facility everything appeared to be clean and well-kept. Unfortunately, after hauling all my stuff and packing everything away in my unit I came across MULTIPLE cockroaches in and around my unit's area. I immediately notified the front office and while they did state that they occasionally spray the facili... read more
Business response:
We are so sorry to hear you had anything less than a 5 star experience, Souleye. Rest assured, we do provide monthly pest control at our facility. Our Area Manager, Allen, should have reached out to you yesterday to discuss your concerns. If you need any further assistance, please don't hesitate to contact me. You can respond to me via a private message here, or email me at social@a1storage.com.
Was hoping to have a wonderful experience at this storage center but customer service was terrible. We checked out their cart and were asked to provide our driver license for them to hold as we used the cart and were also asked to return within half an hour. To accommodate, we rushed moving our items to meet the half an hour deadline and by the time we returned to the front office, the gal was gone and the sign said to call the courtesy phone for assistance as the staff was out on the grounds. Of course, the phone did not co... read more
Business response:
We are sorry to hear that Jennifer. We've forwarded this to management and let them know. Our Area Manager, Allen, would really like to discuss your experience with you. Would you please send me your contact information? Please feel free to respond to my private message, or email me at social@a1storage.com.
Frequently asked questions about A-1 Self Storage
How is A-1 Self Storage rated?
A-1 Self Storage has a 4.6 star rating with 303 reviews.
When is A-1 Self Storage open?
A-1 Self Storage is open now. It will close at 5:00 p.m.