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A-1 Self Storage

4.6
  • Self Storage
  • San Jose, CA

About this business

Consumer ServicesSelf Storage

Location details

1701 Senter Rd, San Jose, CA, 95112, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
4.6306 reviews
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Susannah F.'s profile image
Susannah F. 
rating
9 years ago

I would give this place 5 stars, but when people stole the carts and dollies, they changed the policy to you have to turn your ID in to get a dolly, making it very inconvenient. However, they did change that policy back so perhaps that is reflective of their responsiveness to customer feedback, so good on them. Further, when I signed up, it was super easy, as I did it online the night before I was moving (so I needed a space fast!). I got a space on sale, 10' x 15', for $30 the first month then $179 monthly, so I thought it'... read more

Business response:

Thank you for sharing your feedback with us, Susannah! 

Aurilene D.'s profile image
Aurilene D. 
rating
9 years ago

Great service. Very nice staff. The place is very clean and very secure. The carts are near the elevators to facilitate the move. The hours are great! I definitely recommend to everyone. 

Business response:

Thank you so much, Aurilene. We value your business & appreciate that you've taken the time to share your storage experience! 

Georgette N.'s profile image
Georgette N. 
rating
9 years ago

Andrea was awesome... she helped us out and we couldnt be happier. There was also another associate who answered our questions but i cant recall his name..But Thank you! 

Business response:

Thank you so much for taking the time to share your storage experience with us, Georgette! We'll be sure to forward your kind words to Andrea. 

Adrian R.'s profile image
Adrian R. 
rating
9 years ago

I gotta say this place was amazing, it was clean at all times. People were friendly, the best storage place for sure. 

Business response:

Thank you for sharing your storage experience, Adrian! 

Jen H.'s profile image
Jen H. 
rating
9 years ago

Just closed out my rental. Hands down best experience with storage rental I've had. Facility is so neat and clean. Customer service is great. For the first few months I dealt only with Chris and he is awesome! Always friendly and he even remembered my space number when ever I came in to pay. A few months in and I met Kevin when I came in. Like Chris he is awesome representative of A1 self storage. If you need storage go down and ask for Chris or Kevin. I will definitely be back if the need for storage arises. 

Business response:

Thank you so much, Jen. We value your business & appreciate that you've taken the time to share your storage experience! We'll be sure to forward your kind words to Chris & Kevin. 

charles a.'s profile image
charles a. 
rating
9 years ago

Moved in this past weekend. So far so good. No complaints. Clean and looks secure. The staff that helped me out on Friday was superb. 

Business response:

Thank you for sharing your storage experience, Charles! 

Tanner H.'s profile image
Tanner H. 
rating
9 years ago

it is completely unacceptable to call a business to get a quote and then to get sales calls. shame on you 

Business response:

We are sorry for the inconvenience, Russ. We follow up on all calls as a courtesy just in case any additional questions arise. We've made a note and will not contact you again. Good luck in your search for storage! 

Mario E.'s profile image
Mario E. 
rating
9 years ago

Very clean,great customer service and I would recommend this place to anyone looking for a storage facility. 

Business response:

Thank you for sharing your storage experience, Mario! 

Rick R.'s profile image
Rick R. 
rating
9 years ago

I was in recently on 2 different accounts. I delt with Chris and Kevin and i have to say, i wish the world was filled with guys like these. They went above and beyond to help myself and others with our needs. The facility was very clean and well kept. I didnt feel like i ever waited more than a minute for anything where as other venues i have visited didnt work out so well. These guys deserve some recognition for running a tight ship. Thanks again Chris and Kevin! Hope to do business with you again soon! 

Business response:

Thank you so much for taking the time to share your storage experience with us, Rick. I'll be sure to forward your kind words to Chris & Kevin. 

Frequently asked questions about A-1 Self Storage

How is A-1 Self Storage rated?

A-1 Self Storage has a 4.6 star rating with 306 reviews. 

When is A-1 Self Storage open?

A-1 Self Storage is closed now. It will open tomorrow at 9:00 a.m.