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8328 Center Dr, La Mesa, CA, 91942, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Scams, lies, false ads, elevators broken, carts not available. That pretty much sums it up. The advertisement stated 5x10. The reservation confirmation showed 5x10. It also showed the correct unit number i received. Thus, it is not a mistake such as someone in the office gave me the wrong unit. This is not an indictment of the employees. Let's make that clear. It is about the company, so one can only assume it applies to ALL facilities. The unit was only 5x9. Big deal, huh? It is when you have a 7' couch and a 2 1/2' case yo... read more
Business response:
Michael, we appreciate your feedback. All unit dimensions, as stated on our website, are approximate measurements. If you would like to take our team up on our offer to transfer to a different unit, we are happy to accommodate you.
I had a marvelous experience recently at A-1 Storage in La Mesa, on Center Drive. Glenda was my main point of contact there; she did the initial paperwork with me and got me oriented to my new space. She was also calm, gracious and patient with me when I couldn't figure out how to work my new lock! : ) Glenda gave me an impromptu tutorial, and was so sweet. TBH, when I first called to inquire about renting a unit at this facility, she answered. Her positive energy and friendly demeanor radiated through the phone, which initi... read more
Business response:
Thank you for this wonderful and thoughtful review, Kat! It's our pleasure to provide every customer who walks through our doors with the best service in the game, and we're thrilled you feel the same way about your experience. We will be sure to tell Glenda how amazing she is and how much we appreciate her. If you ever need anything from us, please don't hesitate to reach out!
Friendly professional staff. Storage units are very well managed and clean. I appreciate the security.
Great customer service, Glenda was amazing!! Will use again, service, safety, pricing, availability was excellent.
Business response:
Laurissa, we're glad to hear you enjoyed your visit!
So far so good! Just moved in. Staff Very friendly and considerate! Clean and well maintained property!
Business response:
Mike, we appreciate your positive review about your experience with us!
Best place ever highly recommend this place if you are moving they help a lot and very good costumer service
Great customer service, they helped a lot. Easy process through and through. Cheap prices
Megan was super helpful and the storage unit will fit my needs perfectly. Thanks for all the help!
My family and I found ourselves in need of a storage unit and came across A-Storage and I'm glad we wondered into this office because EJ made having to get a storage easy and pleasant. He was knowledgeable, patient, told us about the extra discounts available and his customer service was top notch! A-1 Storage is lucky to have him as an employee.
Business response:
Denise, we appreciate you taking the time to share your experience with us! We agree, EJ is an asset to our team and we're delighted to hear you had such a positive experience! We look forward to serving you again in the future!
A-1 Self Storage has a 4.8 star rating with 648 reviews.
A-1 Self Storage is closed now. It will open at 9:00 a.m.