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A-1 Self Storage
- Self Storage
- La Mesa, CA
About this business
Location details
8328 Center Dr, La Mesa, CA, 91942, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Grace is awesome! What a whiz at multi-tasking during a very busy Saturday. Certainly a much better experience than the Spring Street location.
Business response:
Thank you so much for sharing. We'll be sure to forward your kind comments to Grace.
Super nice staff. Grace is the best! Zero issues while I was renting a space there. I like this location because the entrance is not on a crazy busy street. Clean units too.
Business response:
Grace is certainly a gem! Thank you so much for sharing with us. I know your comments will brighten her day.
Painless experience. Pinky was great at showing me options to fit my situation and budget. Just moved out Sunday because I have enough room at my new home and received good service when checking out as well. On line payment options were easy to navigate. P.S. This locations prices were lower then their near by sister store.
Business response:
Hi Marin, we are very happy to have provided you with such a positive experience! We'll be here if you ever need another storage unit!
Grace and Pinky are awesome! Extremely professional. Made my storage needs very easy. Highly recommend this location.
Business response:
We're so glad to hear about your positive experience, TJ! Thank you so much for sharing. We'll be sure to forward your kind comments to Grace and Pinky.
Great customer service from Pinky and her manager. They were professional and pleasant . They attended to my special needs and were very accommodating . Storage is clean and I feel that my good will be safely stored. I highly recommend this storage facility .
Business response:
Thank you so much for sharing with us, Andy. I know Pinky & Grace will love seeing your comments. Welcome to A-1!
Claudia and Grace are simply two incredible individuals. Both are always pleasant to work with and are motivated to help you find the right unit for your needs. With their help I was able to accomplish my goal of downsizing my unit at a different A-1 facility where the staff had the same "Take care of the customer" attitude. I can not express my gratitude enough for their help because it saved me the trouble of moving my things from the A-1 facility I currently use.
While the staff is nice and helpful the most important part of the equation is the quality of unit that will be housing your stuff.. this place charges yearly for "upgrades" yet is unable to keep water from getting in your storage unit which btw they are not responsible for. Just walk around and look at units before you sign up, guaranteed you will see signs of water damage throughout the premises. Buyer beware.
While I do like the security of the property, the units are a little pricey. The customer service was outstanding, though! I loved how friendly the office person was and how informative and helpful she was!
Business response:
Welcome to A-1, Jenna! Thank you so much for sharing your experience with us.
I'm giving 5 stars merely for how exceptional the customer service was. GRACE helped me out 15 minutes before closing and even stayed after her shift would have been over just to ensure we had everything we needed. She was professional, friendly, and genuine. I could tell she really cared about the safety of my stuff and my overall satisfaction. It made me feel really happy to have chosen this specific storage facility. I feel like I left my personal belongings in good hands.
Business response:
Welcome to A-1, Sierra! Thank you so much for sharing your experience with us.
Frequently asked questions about A-1 Self Storage
How is A-1 Self Storage rated?
A-1 Self Storage has a 4.8 star rating with 631 reviews.
When is A-1 Self Storage open?
A-1 Self Storage is closed now. It will open tomorrow at 9:00 a.m.