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A-1 Self Storage
- Self Storage
- San Diego, CA
About this business
Location details
2245 Hotel Cir S, San Diego, CA, 92108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Me & my friend wanted to share a storage unit - 1 month free great deal right? The door was giving us issues that we both brought to the attention of the property Comes closing time and I couldn't get my door to shut & lock completely When I finally manage to get the door locked I then proceeded to make my way down making sure I picked up any trash and I was accompanied by my dogs. And left. But because they saw that as me intentionally staying pass closing and kicked my friend & me out! Of our lease! Limited hours! And ... read more
Business response:
Catt, we do have rules and regulations in place to ensure the safety of our customers, their belongings, and our facility. We hope you understand that safety truly is at the heart of this. Unfortunately, in some instances, we have to take a zero-tolerance stance on violations of our policies.
I've never worked with people like this at a storage facility. Every single person has been hugely helpful and nice, particularly Darlene. She loves the company and it show in everything she does. She remembered my name when I came back. Little things like that matter and are appreciated. If you want a great, super clean, secure, easy to access storage unit with long hours and a great staff, this is your spot!
Business response:
We could not agree with you more that Darlene is a joy to be around and extremely passionate about her job, John! We're so glad you had an amazing experience during your recent visit.
Renting from Karina was absolutely AMAZING. I rented a storage unit for 9 months & had an absolutely seamless experience. Highly recommend to anyone needing storage in SD!! (I ended up choosing this location based on the reviews I saw & couldn't have picked a better place!)
Business response:
Lupita, thank you so much for sharing your experience with us and for your continued business. We're very proud of our high customer ratings and are so glad you've had a great experience, too!
They keep raising prices without telling you and I've only been here for 4-5months They raise prices 3 times
Business response:
Duy, we cannot locate a customer with a name that matches yours in our system, and we can assure you that we would never knowingly increase your rate 3 times in just 4-5 months. Can you please provide us with more information at social@a1storage.com so that we can investigate this further for you?
Darlene is THE BEST! She knows the business, is so responsive, super friendly and keeps the cleanest place I have seen! Don't go anywhere else to rent but here!
Business response:
Becky, Darlene is a rockstar and we're so happy you agree!
great service-darle and staff are excellent and always willing to help. highly recommend.
Business response:
Brian, thanks for sharing such a wonderful review! We truly appreciate it.
Best storage facility in San Diego. Loved the location, prices and the staff were so kind! I appreciate them working with me on reserving a unit and holding it till I could come in! Thank you!
Business response:
We're honored to have been of service, Kimi!
This place is wonderful. I've had a number of storage units in other places, and none compare to this A1 facility. It is remarkably clean, well maintained, well lit, safe and never a problem of any kind. That is so rare. The staff are friendly, helpful, and are always there during operating hours. And the manager, Darlene, is just a doll. She always has a smile and a can do attitude. I looked at other A1 places in the area, and this one stood out as the nicest. I enjoy going there, and I know my things are in good hands. I h... read more
Business response:
Thank you so much for taking the time to share your storage experience with us, Alice. We'll be sure to forward your kind words to Darlene. She is an absolute pleasure to work with and we are so lucky to have her on our team!
Really great customer service. it's really nice storage and very clean. Darlene, thank you for your job.
Business response:
Thank you for the fantastic review, Dmitrii! Have an awesome day.
Frequently asked questions about A-1 Self Storage
How is A-1 Self Storage rated?
A-1 Self Storage has a 4.8 star rating with 579 reviews.
When is A-1 Self Storage open?
A-1 Self Storage is closed now. It will open at 9:00 a.m.