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A-1 Self Storage
- Self Storage
- San Jose, CA
About this business
Location details
401 Santa Ana Ave, San Jose, CA, 95112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Love this place! I was in desperate need of a last minute storage space and I Googled storage in the area and A-1 Self Storage popped up as #1. I am super picky when it comes to my things and where they go, but being that this facility is pretty new and I took the chance. I called immediately praying they had a space available for my sudden move. James, the manager was awesome! He helped me through the entire process. He gave me pricing and broke down everything and answered all my questions over the phone. I scheduled my mo... read more
I found this place online and didn't know what to expect. It's a brand new facility so it's super clean. The space is well equipped with operating elevators and has plenty of carts to haul your stuff wherever it needs to go. The staff was friendly and helpful. We are a short term rental and will be out by the end of August.
Business response:
Thank you so much, Yogina D. We value your business & appreciate that you've taken the time to share your storage experience!
I am very impressed by the superb customer care at A-1 Santa Ana facility. I called A-1 two days ago for a dear senior couple friend of mine and spoke with John. He patiently and properly addressed all my questions and concerns. He even told me that he won't be available the next two days, but James will be. I couldn't have asked for better customer care experience than John. I highly recommended to my friend A-1 after calling a few other storage companies. A-1 stands out because of its professional customer care to put cust... read more
Business response:
Thank you so much, Grace! We value your business & appreciate that you've taken the time to share your storage experience. We'll be sure to forward your kind comments to James & John!
Excellent customer service for a storage place. John was especially helpful. Decent prices. Very clean facility. Seems safe despite the homeless people that tend to linger the area.
Business response:
Thank you so much for taking the time to share your storage experience with us, John. We'll be sure to forward your kind words to John!
This facility is first rate! From the wonderfully friendly and helpful staff to the cleanliness of the entire facility (a clean bathroom is a thing of beauty). There are ALWAYS carts available to move things in and I always feel safe here.
Business response:
Thank you so much, Belinda. We value your business & appreciate that you've taken the time to share your storage experience!
I'd recommend this place to anyone looking for a storage unit in the area. James is the manager here I believe and has twenty-six years of storage experience so he definitely knows his ins and outs when it comes to any questions regarding your storage needs. He was a wealth of information and assistance with everything from the moment I called to the date I moved my belongings inside.
Business response:
Welcome to A-1, Steven! Thank you so much for sharing your experience with us. Be sure to let James know if you need any further help with your new storage unit.
Super five stars!! From the time I inquired with them till today it was a great partnership. John called and explained their process very nicely and with that call only I made my mind (I had other options which I almost finalized before John's call). During agreement James showed the unit and again explained do's and don'ts nicely. He is very friendly and nice to talk with. Price and deals are better, cleanliness is good and facility looks safe and secure.
Business response:
Welcome to A-1, Vimal! Thank you so much for sharing your experience with us. Be sure to let us know if you need any more help with your new storage unit!
I'm very impressed with this storage facility. I've used the place for approximately 2 months. My husband and I are glad that we've moved out of our old space and over to this place. It's clean. It's new. The staff is friendly. I can easily find a cart to move in/move out items in the room. The restrooms are clean and have all the supplies. I also feel relatively safe when I visit this facility, a major plus. A big kudos to James at A-1 for helping us make the decision to use this place over our old storage facility. My husb... read more
Business response:
Thank you for sharing your storage experience, Alison!
Customer service was great! I had paid to rent a 10x10 storage and I was given a quick tour of how to get around and was shown my storage unit. He proceeded to inform me that my unit had a pipe inside and was willing to give me another unit if I didn't like it. So once we checked it out I found that the pipe was going to be in the way of my stuff (not to mention, it was a risk having it--what if my stuff damaged the pipe? Noooo). I accepted the other storage unit instead and went back inside the office for paperwork and paym... read more
Business response:
Thank you so much, Nancy. We value your business & appreciate that you've taken the time to share your storage experience!
Frequently asked questions about A-1 Self Storage
How is A-1 Self Storage rated?
A-1 Self Storage has a 4.7 star rating with 302 reviews.
When is A-1 Self Storage open?
A-1 Self Storage is closed now. It will open tomorrow at 9:00 a.m.