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A-1 Self Storage
- Self Storage
- San Jose, CA
About this business
Location details
401 Santa Ana Ave, San Jose, CA, 95112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
A-1 and James were fantastic since day 1! I was one of their first customers when they first opened. The setup was quick and easy. I had my storage unit for almost 3 years and just recently cleared it out since we are moving out the area. If I had any billing issues they were quick to give me a call to resolve it. The facility is clean, prices were great and it was easy to access my storage unit. Nothing but positive things to say about this place!
Business response:
Thank you so much for sharing, Elena. It is so great to read such a kind review from our first customer at this location. We appreciate your long term business with us and we can't wait to forward your kind words to James. It will certainly brighten his day! Thank you again and please don't hesitate to reach out if you need storage in the future!
I've used other storage facilities before and they're all about setting us up quickly but not really wanting to help us. For instance I was at two public storage locations before I came here and both gave me a really hard time when I was moving in and moving out. Both places had bad hours and really bad staff. James was more than willing to help us with everything we needed. He was also very approachable and quick to notify us if anything came up. He also noticed a hazard with my vehicle and notified me about it before there... read more
Business response:
Bill, thank you so much for your kind review; we are happy to pass along your comments to James here at A-1 Self Storage!
James was wonderful at getting us setup and up to speed with how to use the storage facility. We got a good amount of space at a cheaper price than other local storage places we checked out. The facility is clean, and I love the handy little carts to move my stuff. Also if you get there early in day you can find an awesome food truck across the street. In case you drive over with a car load of stuff and didn't eat breakfast. Back to the storage, this place will be perfect for our moving needs. I still have enough room for al... read more
Business response:
Thank you so much, Derek. We value your business & appreciate that you've taken the time to share your storage experience! we will gladly share your kind comments with James. It will brighten his day!
I was referred to this location by James as a former tenant from a previous storage company he managed. There are a lot of new amenities my previous storage didn't have. Being a newer building it's all code entry. Including the bathroom, so there's no chasing a key. It's kept clean.There are plenty of flatbed carts, 2 sets of 6 near each elevator. Elevators are very large. Halls are wide and very well lit with led lights on motion detectors. Very good air circulation and music. This place was designed and is maintained to pl... read more
Business response:
Thank you so much, Rick. We value your business & really appreciate that you've taken the time to share your storage experience in such great detail! We are happy you have had a positive experience with us!
We had an amazing experience renting a storage unit from this location. James the manager was super accommodating and a fantastic resource. The place is clean and safe. We would recommend to anyone that needs a storage unit!!! Thank you A-1 for such a positive experience!
Business response:
That is great to hear, Elisa. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
James is awesome to work with! Security is tremendous, the place is super clean, and plenty of hand trucks to help make move in move outs super easy! Stop shopping around! This is a great place.
Business response:
Thank you so much for taking the time to share your storage experience with us, Gary. We'll be sure to forward your kind words to James. It will surely make his day!
Great place! Nice atmosphere and super clean facility. Hector is the best. Very helpful and informative. Awesome customer service. I recommend this place to everyone.
Business response:
Thank you so much for the recommendations, Lou. We value your business & appreciate that you've taken the time to share your storage experience!
Extremely professional and welcoming staff!! My stuff is stored at this facility and I would not have it any other way! James and Marisol and so friendly and courteous, and always have delicious coffee!! Also, prices are bomb.com!!! Run, dont walk to get yourself a unit!!! :-)
Business response:
Andrea, we are so happy to read such a great review about A-1 Self Storage! Thank you for taking the time to share your experience. We will be sure to forward your kind words to Marisol and James. It will brighten their day!
Very clean. I wouldn't eat off the ground clean but clean nonetheless. The first two times that I went there, James was out sweeping so that tells you something. Carts galore and they're not falling apart. The 6-10:00 availability gives you a lot of time to drop your stuff off or pick them up. Very well lighted at night (in the facility at least). Two things that made picking this storage facility easy were the price (lower than most) and the staff. Never have I felt more at ease during the reservation process than with Mari... read more
Business response:
Thank you so much for taking the time to share this wonderful review, Enjay! We strive for 100% satisfaction, and it is great to see you had such a positive experience at A-1 Self Storage. One of the highest compliments we can receive is to earn your repeat storage business. Thanks again for your feedback! We hope you have a great day!
Frequently asked questions about A-1 Self Storage
How is A-1 Self Storage rated?
A-1 Self Storage has a 4.7 star rating with 308 reviews.
When is A-1 Self Storage open?
A-1 Self Storage is open now. It will close at 6:00 p.m.