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401 Santa Ana Ave, San Jose, CA, 95112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Super five stars!! From the time I inquired with them till today it was a great partnership. John called and explained their process very nicely and with that call only I made my mind (I had other options which I almost finalized before John's call). During agreement James showed the unit and again explained do's and don'ts nicely. He is very friendly and nice to talk with. Price and deals are better, cleanliness is good and facility looks safe and secure.
Business response:
Welcome to A-1, Vimal! Thank you so much for sharing your experience with us. Be sure to let us know if you need any more help with your new storage unit!
I'm very impressed with this storage facility. I've used the place for approximately 2 months. My husband and I are glad that we've moved out of our old space and over to this place. It's clean. It's new. The staff is friendly. I can easily find a cart to move in/move out items in the room. The restrooms are clean and have all the supplies. I also feel relatively safe when I visit this facility, a major plus. A big kudos to James at A-1 for helping us make the decision to use this place over our old storage facility. My husb... read more
Business response:
Thank you for sharing your storage experience, Alison!
Customer service was great! I had paid to rent a 10x10 storage and I was given a quick tour of how to get around and was shown my storage unit. He proceeded to inform me that my unit had a pipe inside and was willing to give me another unit if I didn't like it. So once we checked it out I found that the pipe was going to be in the way of my stuff (not to mention, it was a risk having it--what if my stuff damaged the pipe? Noooo). I accepted the other storage unit instead and went back inside the office for paperwork and paym... read more
Business response:
Thank you so much, Nancy. We value your business & appreciate that you've taken the time to share your storage experience!
So far I am very impressed with this place! The service is excellent as is the facility. I am worried about the costs going up, since the low monthly prices are what got me to choose A1.
Business response:
Thank you for the review, Rheanna!
James was AWESOME!!! He was so helpful and took his time to give us a tour and even shared a few funny stories. I would recommend this place to anyone. The place is super clean and most importantly, SAFE! Thanks James :)
Business response:
Welcome to A-1, Sandy! Thank you so much for taking the time to share your storage experience with us. I'll be sure to forward your kind words to James.
If you're looking for fast friendly knowledgeable service make an appointment with James at A1 Storage. It's a new storage facility that opened in September. By car it's easy to get to, the place is clean and well maintained. James took us around and showed us how to work the storage units, kindly went over our contract and made sure we had working locks. That's one less headache we had to deal with in renting a storage place. Thank you James for making our visit easy and pleasant.
Business response:
You're welcome, Kathy! We appreciate that you've taken the time to share your storage experience with us. We'll be sure to forward your kind words to James.
Just checking out! Had it for two months to temporarily store my stuff. Very Clean! GREAT staff!! They even call you to remind you to pay. Very impressed by the security of the place. Couldn't even steal my own stuff if I wanted to. They have plenty of very helpful moving carts!..but don't ask to borrow one, they won't let you lol
Business response:
We hope we've earned your repeat business, Cody. And we're happy to let you borrow a cart to use on the property, you just can't bring it home with you! We'll be here if you need another storage unit!
I had such a fantastic experience at A-1 on Santa Ana. The facility is pristine and constantly being cleaned. Being a new facility, all of the security features are top of the line. We were able to store a LOT in our 10×10 unit since the ceilings were so high. The staff here, especially James, is an absolute pleasure to work with and make every person feel welcome. I would definitely recommend this location for all of your storage needs.
Business response:
Thank you so much for taking the time to share your storage experience with us, Kari. I'll be sure to forward your kind words to James.
Even though this location wasn't open for business yet when I stopped by, the staff that was there were able to answer my questions, go over pricing and even take me on a tour of the new facility. The property was very clean and staff was great, look forward to when they open!
Business response:
Great to hear, Jason! We're very excited to open soon, so we can rent you a storage unit.
A-1 Self Storage has a 4.7 star rating with 308 reviews.
A-1 Self Storage is open now. It will close at 6:00 p.m.