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A-1 Self Storage
- Self Storage
- Oakland, CA
About this business
Location details
301 High St, Oakland, CA, 94601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
I had decided since I was going to have some free time (due to Covid-19)that I would try AGAIN to organize some areas of my home. I figured if I got a storage spot to maybe make it easier for me. I met with Dena at appt time, she was very professional and extremely helpful. She asked what type of items was I planning to store and from that she was able to show me the different size units available one by one so I could make the best decision. It was very clean and safe looking. She explained all the necessary information cle... read more
Business response:
Jayla, we appreciate you taking the time to share your experience with us! We agree, Dena is an asset to our team and we're delighted to hear you had such a positive experience. Your kind comments and praise will brighten her day!
From my initial call, everyone has been incredibly nice and full of helpful hints. The facility is clean and well-maintained. I rented a 5x10 and with high ceilings, it works out great. Thanks to Rachel on the phone and Cory and a new employee (didn't catch her name) at the property. I recommend A-1 completely! /Michael
Business response:
Thank you so much for taking the time to share your storage experience with us, Michael. We'll be sure to forward your kind words to Rachel, Corey, and Rosa. It will brighten their day!
Except for actually moving in, I'm echoing Sarah M.'s review, below. I'm also adding: I looked at many storage locations before renting at A-1 Storage. Why I chose A-1: * Accommodation for large moving trucks (not all storage facilities can do this!) * Drive-up access * Extra Large units (I initially rented a 10 x 30) * Safe, secure (each unit alarmed), clean * Friendly, knowledgeable, and helpful staff * Easy freeway access (close to the 880) * Flexible in holding unit while I was planning my move from SoCal to NorCal * Web... read more
Business response:
Welcome to A-1 Self Storage, Alan! It's reviews like this give us motivation and help us ensure we provide high-quality care. Thank you so much for taking the time to share this wonderful review with the world. Your kind comments and praise will brighten our team's day!
I came in Jp and Dena greeted me at the door JP I was impressed after.JP spoke to many others during the day when I walked in he remember speaking to me a few minutes before as soon. As I gave me name. As a former business owner custo.er service was the corner stone of my business and I am impressed with all the new technology A1 got it!!! Thanks guys for making my trip to New York so smooth
Business response:
Tatiana, we appreciate you taking the time to share your experience with us! JP is certainly an asset to our team and we're delighted to hear you had such a positive experience with him. We are glad we were able to help you out!
This might be a bit of an unusual review, because I ended up having to rent a space closer to where I live. But A-1 was the nicest place I saw, and the manager, Corey, was the best. He clearly has customer service down -- professional, friendly, informative, and helpful. The trust factor, which is important for me, is definitely high with Corey in management. In addition to the pleasure of being helped out and shown around by Corey, the facility is really clean and spacious, and the security was the best I've seen. An added ... read more
Business response:
Sarah, thank you so much for taking the time to share your positive storage experienc with us even though our location was not the best fit for you. We will gladly pass along your kind comments and praise to Corey. It will brighten his day! We'll be here if you ever need longer-term storage in the future. Take care and have a great day!
Great place! Friendly staff and super clean units. Everything is in working order including motion sensor lights and upbeat music :)
Business response:
Thank you so much. That is wonderful to hear. We value your business & appreciate that you've taken the time to share your storage experience!
Very clean and well run storage space. My unit was on the third floor, but they have large elevators and plenty of carts available so it was very easy to move all the stuff into the storage unit. Storage unit itself was exactly as advertised (I booked it online).
Business response:
That is great to hear, John. We are so happy to hear you had such a positive experience here at A-1 Self Storage!
A day after putting this review I received this via certified mail I place this as public record because this happened right after I placed this yelp review and now I have only days to find another unit and move my belongings or apparently all of my possessions become property of A1Self Storage. This is unfair and unjust. And for the record I paid all the rent on time .
Business response:
Mayra, your termination notice was not sent due to your Yelp review, but due to the fact that you broke the rules at our facility. For the safety of everyone, we have a zero tolerance policy.
Great place for temporary storage! Always clean. Staff are always friendly. I recommend this business!
Business response:
Jimmie, your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
Frequently asked questions about A-1 Self Storage
How is A-1 Self Storage rated?
A-1 Self Storage has a 4.6 star rating with 342 reviews.
When is A-1 Self Storage open?
A-1 Self Storage is open now. It will close at 5:00 p.m.